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Client Learning Experience Manager Jobs

Assistant Manager, Learning Experience (Contract Role)
By Cartier At New York, NY, United States
Support management of invitations and learner rosters for digital, virtual, and in-person learning experiences
Experience in Instructional Design or curriculum design
Strong experience using development tools including PowerPoint, Canva, Articulate, and Microsoft
Ability to effectively manage time, meet deadlines, and allocate and identify resources as needed.
First-hand design and development experience for the retail environment including product, client experience, leadership, and operations preferred.
Certifications in Instructional Design, Design Thinking, Kirkpatrick Measurement, or other assessment certifications are a plus.
Client Experience Manager Jobs
By CarCare To Go At Rockville, MD, United States
Experience and comfort using customer-relationship management software
Manage clients who come in for service appointments
Coordinate with vehicle technicians to ensure seamless client experience from start to finish
Manage appointments including scheduling, communication, and payments
Identify opportunities to improve customer experience and continuously find operational efficiencies to work smarter
3+ years experience in client service role (could be anything from automotive to restaurants to hospitality to retail)
Gestionnaire De L’expérience Client / Customer Experience Manager
By Tesla At Kirkland, WA, United States
Self-starting entrepreneur with exceptional management skills and great attention to detail
Apte à obtenir les certifications locales nécessaires, le cas échéant
Collaborate with Store Manager for a shared understanding and vision of business needs and strategies
Analyze data and collaborate with Store Manager on business strategies and set goals
Ensure team is fluent in all aspects of product knowledge
Responsible for ensuring all employees provide best in class customer experience for every customer
Learning Experience Program Manager
By SoFi At , San Francisco
5+ years experience in project and program management
Own and manage global core + career learning programs: strategy, communication, project management, implementation, transition management, success measurement and program evolution.
Create process documentation outlining best practices for curriculum creation and management.
Proficiency with project management tools such as Asana and Google's Suite of tools.
Establish governance across our suite of offerings and other tools
5+ years in Learning Experience Design, content strategy, and writing experience
Client Experience Manager Jobs
By Franklin IQ At Arlington, VA, United States
Experience with management consulting on organizational development, coaching, professional leadership development, conflict resolution and/or cultural change management
Experience with human capital management consulting, strategy development, learning and development, and/or facilitation
Understanding of Microsoft Suite of Products, CRM systems, Project Management software, Adobe products, Virtual Meeting platforms in a PC environment.
Leading a team to achieve project goals, meet contractual requirements and client expectations within the firm's quality standards
Developing an approach and related project plan to meet contract requirements and client expectations
Prioritizing and delegating work to teammates to meet contract requirements and client expectations
Client Experience Manager Jobs
By Q2 At United States
Participate in cross-sell campaigns as identified by Management.
Proven relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization.
Advanced knowledge in assisting and advocating for client completion of Project Workbooks, RFQs and Pre-Qual docs.
Q2, banking or banking software experience
Exceptional level of knowledge of company products and services and may be tasked with introducing new products.
Hybrid & Remote Work Opportunities
Customer Experience Learning Manager
By Aggreko At Atlanta, GA, United States
Extensive experience developing and delivering learning focused on sales, professional skills and change management in an international setting.
Extensive experience developing and delivering learning focused on customer service, efficient resourcing and planning and change management in an international setting.
We’re experts, which means you’ll have the following skills and experience:
To provide learning expertise across all customer experience departments in terms of needs analysis, design, delivery, and evaluation of key programs.
Development of frameworks to support and accelerate speed to competence of employees around skills, behavior's, systems, and processes.
Manage internal stakeholders and external suppliers to achieve the learning training objectives.
Learning Experience Program Manager
By SoFi At San Francisco, CA, United States
5+ years experience in project and program management
Own and manage global core + career learning programs: strategy, communication, project management, implementation, transition management, success measurement and program evolution.
Create process documentation outlining best practices for curriculum creation and management.
Proficiency with project management tools such as Asana and Google’s Suite of tools.
Establish governance across our suite of offerings and other tools
5+ years in Learning Experience Design, content strategy, and writing experience
Learning Experience Program Manager
By SoFi At United States
5+ years experience in project and program management
Own and manage global core + career learning programs: strategy, communication, project management, implementation, transition management, success measurement and program evolution.
Create process documentation outlining best practices for curriculum creation and management.
Proficiency with project management tools such as Asana and Google’s Suite of tools.
Establish governance across our suite of offerings and other tools
5+ years in Learning Experience Design, content strategy, and writing experience
Client Experience Manager Jobs
By Movable Ink At New York, NY, United States
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a "partner," not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Client Experience Manager (Remote)
By SmartCommerce At Atlanta, GA, United States
Experience in Brand Management, Agency and/or Digital Strategies
Excellent knowledge of management methods and techniques
Stay knowledgeable on all product offerings and enhancements
Proven working experience as an Account Manager/Client Success
Develop and maintain exceptional customer service experience
Working knowledge of customer service software, databases and tools
Sr. Program Manager, Learning Experience
By Oracle At United States
Experience with training internal teams on new implementations and change management programs
Manage projects supporting a specific business area (e.g., Content, Learning Technology, Delivery, Sales, as related to the Customer Journey/Experience)
Coordinate and monitor all project management activities to ensuring program objectives are met
Develop policies, procedures, templates, standards, and documentation in support of the deployment, management and sustainability of the projects
Partner with the Education Services Leadership Team on key productivity metrics, analyzing data and developing strategies/proposals that impacting the customer experience
Collaborate with key NetSuite stakeholder groups on learning experience opportunities and represent Education Services on internal projects
Client Experience Manager Jobs
By Short Story At San Francisco, CA, United States
3+ years of experience in a Customer Care Manager or Client Experience Lead role or other equivalent work experience
Experience with having managed a team of 3 associates or more
Leading and inspiring a team of 5-10 associates working both in-office and remotely
CX Operations: Complete ongoing clerical, administrative, and routine tasks to keep our day to day client experience operations running smoothly
Strong problem-solving skills with the ability to think analytically while working in a fast-paced startup environment
Previous experience working in ecommerce or a tech startup is a plus
National Learning Experience Manager
By Rita Tottenham Studios At New York, NY, United States
Excellent project management skills, including the ability to manage multiple projects concurrently, set priorities, and meet deadlines.
Comprehensive working knowledge of campaign planning, program development, education policy.
Exceptional organizational skills, high level of efficiency, and ability to manage operations and multiple projects at one time with precision.
Learning technologies, including learning management systems (LMS), e-learning authoring tools, and virtual classroom platforms.
Change management principles, including stakeholder engagement, communication, and resistance management.
Excellent facilitation skills, including the ability to manage group dynamics, encourage participation, and handle challenging situations.
Manager, Vip Client Experience
By Harry Winston At New York, NY, United States
Managerial skills and experience in coaching remote teams
Key Duties, Responsibilities and Accountabilities
Map out client development journey including event, gifting, experiences, etc
Partner with CRM team to develop and implement elevated outreach tools and communications, experiences, and gifting
Be able to personally assist VIPs, therefore demonstrating high level of communication and service skills in order to lead by example
At least 7 year experience in the luxury goods sector or relevant retail industry
Account Manager, Client Experience
By Amsive At Bolingbrook, IL, United States
Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
Become proficient in company designated tools for success in project and account management
Log all resource hours into Amsive designated project management tool (Asana) daily.
Maintain and/or improve account profitability through effective scope management
Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, or creative services, or operations)
This is a REMOTE position. Candidates can be located anywhere in US Time Zones.**
Client Experience Manager - Rodeo
By Versace At Beverly Hills, CA, United States
Manage clienteling program to cultivate appointment sales, new client acquisition, prospect conversion, and VIC development that increase client sales penetration.
Maintain knowledge of local current attractions and events surrounding the boutique and participate in networking activities including client events.
Foster a positive boutique culture, cultivating verbal and non-verbal behaviors among the team, that demonstrate a welcoming and elevated client experience.
Provide ongoing mentorship to boutique team to best support the improvement of proficiencies, attitudes, and behaviors that impact the client experience.
Ensure excellence in brand image through visual merchandising perspective.
Create boutique policies that ensure all team members contribute to the VM bar of excellence.
Training Manager - Learning Experience
By Ecolab At , Eagan, 55122, Mn
Demonstrate strong project management skills and ability to lead, design, and develop large-scale projects with tight deadlines and communicate project updates.
Apply knowledge and skills in instructional design, development processes, tools, strategies, delivery, and evaluation methods to enable best-in-class sales and service.
Hybrid - office and remote
Experience applying behavioral, performance, and learning best practices and theories.
Professional certification in learning, organizational development, human resources, or leadership development.
Deep understanding of current and emerging instructional design principles and learner-centered design methodologies with a demonstrated application through innovative learning experiences.
Senior Learning Experience Manager
By Anywhere Real Estate At , Madison, Nj $100,000 - $140,000 a year
Work on the migration and implementation of a Learning Management System which provides training and enablement to sellers, Partners and Customers
Management and maintenance of content objects in internal systems for access by content development teams.
Apply content management, version control and back-up procedures using eLearning technologies and tools.
Subject matter expertise in enablement/Education functions and knowledge of LMS taxonomy
Microsoft Office experience, including advanced Excel and PowerPoint knowledge highly desired.
Load, validate and manage learner’s registrations, enrollments, and access/permissions.
Client Experience Account Manager
By Lamark Media At Boca Raton, FL, United States
2 to 3 years account management / client service experience at an agency.
Experience with project management software, with willingness to learn Lamark’s systems.
Client Experience Account Manager Position Overview
Experience with lead generation and/or eCommerce campaigns utilizing any of the following channels:
Manage project and client profitability throughout the course of an engagement
Educate client on new offerings and trends that could impact their business

Are you looking for a role that combines your passion for learning and development with your knack for client service? We are looking for a Client Learning Experience Manager to join our team and help create an engaging and impactful learning experience for our clients. You will be responsible for developing and delivering learning solutions that meet our clients' needs, while also ensuring that their learning journey is enjoyable and effective. If you are an experienced learning professional with a passion for client service, this could be the perfect role for you!

Overview A Client Learning Experience Manager is responsible for creating and managing learning experiences for clients. They are responsible for designing, developing, and delivering learning experiences that meet the needs of the client. They must be able to analyze the client's needs and develop learning experiences that meet those needs. They must also be able to evaluate the effectiveness of the learning experiences and make adjustments as needed. Detailed Job Description A Client Learning Experience Manager is responsible for creating and managing learning experiences for clients. This includes designing, developing, and delivering learning experiences that meet the needs of the client. The Client Learning Experience Manager must be able to analyze the client's needs and develop learning experiences that meet those needs. They must also be able to evaluate the effectiveness of the learning experiences and make adjustments as needed. The Client Learning Experience Manager must be able to work with clients to ensure that the learning experiences are meeting their needs. They must also be able to provide feedback and guidance to the client on how to improve the learning experiences. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to analyze and interpret data
• Ability to develop and deliver effective learning experiences
• Knowledge of instructional design principles
• Knowledge of adult learning principles
• Knowledge of technology-based learning tools
• Ability to work with clients to ensure learning experiences meet their needs
• Ability to provide feedback and guidance to clients
• Ability to evaluate the effectiveness of learning experiences
• Ability to adjust learning experiences as needed
Job Qualifications
• Bachelor’s degree in Education, Instructional Design, or a related field
• At least 3 years of experience in instructional design or related field
• Experience in developing and delivering learning experiences
• Experience in working with clients to ensure learning experiences meet their needs
• Knowledge of adult learning principles
• Knowledge of technology-based learning tools
• Ability to analyze and interpret data
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of instructional design principles
• Knowledge of adult learning principles
• Knowledge of technology-based learning tools
• Knowledge of data analysis and interpretation
Job Experience
• At least 3 years of experience in instructional design or related field
• Experience in developing and delivering learning experiences
• Experience in working with clients to ensure learning experiences meet their needs