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Client Help Desk Specialist Jobs in Texas

Help Desk Specialist Jobs
By MicroFuze IT Inc At Corsicana, TX, United States
·Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users clearly.
·Strong problem-solving and analytical skills to diagnose and resolve technical issues effectively.
·Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, etc.) will be a plus.
·Familiarity with common operating systems (Windows, macOS, etc.) and productivity software (Microsoft Office, Google Workspace, etc.).
·Basic understanding of networking concepts and protocols.
·Customer-centric approach with a commitment to delivering exceptional service and support.
Help Desk Specialist - Steer Health
By Steer Health At Addison, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Help Desk Specialist - Steer Health
By Steer Health At Dallas, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Help Desk Specialist Jobs
By Procom At San Antonio, Texas Metropolitan Area, United States
* Responsible for ATM configuration management of ATM devices in the ATM Monitoring applications
Duration: 6 months contract with potential extensions/conversion to full time
• First Shift 2pm- 1030pm
*Assist with Nextgen ATM Conversion
* Scheduling and software deployments for multiple countries
* Monitoring and remediation of ATM software failures
Sr. Help Desk Specialist | Fully Remote
By Vaco At Dallas, TX, United States
Soft Skills & Experience Requirements
Coordinate with MSP on any escalation issues that require internal coordination or approval with management
Strong troubleshooting capabilities & knowledge of the user clients (Teams, SharePoint, OneDrive, Outlook, etc.).
Experience working with end users to set up and manage two-factor authentication applications
Excellent communication (oral and written), interpersonal, organizational, and presentation skills
Must be able to read your audience and cater your communication skills to them - working with non-technical audiences
Help Desk Specialist Jobs
By RTL Networks At , , Um
Copies of certifications are required.
Provide IT support services and call triage including First Call Resolution, Impact and Priority Based Incident Categorization.
Provide timely customer feedback, monitor/update the status of assigned tickets, and ensure warm hand-off and/or ticket escalation.
Maintain a professional appearance and demeanor during duty hours, official travel, and when working with the user community.
Provide O&M support for OMC desktop, laptop, and tablet information systems.
Image information systems using government provided operating system images.
Help Desk Specialist Jobs
By Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. At , Boston, 02111, Ma

The Professional Staff Talent Acquisition Coordinator (“Coordinator”) will proactively support firm-wide professional staff recruiting efforts, ensuring that the highest level of internal and ...

Help Desk Specialist Jobs
By Motion Recruitment At Grand Prairie, TX, United States
Knowledge and experience of troubleshooting Office 365 applications
Customer service experience in a call center environment
Help desk or technical support experience preferred
Certifications in Microsoft O365 or Azure
Good written and oral communication skills
High School Degree or equivalent preferred

Are you looking for a challenging and rewarding Client Help Desk Specialist role? We are looking for an experienced professional to join our team and provide top-notch customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical support, and resolving customer inquiries. If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!

Overview Client Help Desk Specialist is a customer service professional who provides technical support to customers via phone, email, or chat. They are responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints. Detailed Job Description Client Help Desk Specialists are responsible for providing technical support to customers via phone, email, or chat. They must be able to troubleshoot hardware and software issues, provide technical advice, and resolve customer complaints. They must also be able to diagnose and resolve technical problems, provide customer service, and maintain customer records. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Excellent communication skills
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a customer service role
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• Previous experience in a customer service role
• Previous experience in a technical support role
Job Responsibilities
• Provide technical support to customers via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide technical advice
• Resolve customer complaints
• Diagnose and resolve technical problems
• Provide customer service
• Maintain customer records