Telehealth Pca (Patient Care Advocate)
By Hey Jane At United States
Previous work from home experience
Answer patient questions about their treatment
Troubleshoot patient concerns about shipping, refunds, etc
Track patients through their journey
Help maintain appropriate HIPAA compliance within EMR
Healthcare background, ideally as an MA, PCA or CNA
Customer Care Advocate Jobs
By iRhythm Technologies, Inc. At United States
Experience with Customer Relationship Management software; Salesforce.com preferred
Bachelor's or equivalent combination of education and experience.
Candidates must possess strong verbal and written English communication skills.
Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred.
Minimum of 3-5 years of customer service experience, preferably in healthcare.
Provide superior customer care by troubleshooting customer/patient issues relating to products, services, and patient enrollment.
Care Advocate Jobs
By UCLA At , Los Angeles

The CARE advocate provides confidential and privileged advice, assistance and advocacy to students who are victims of sexual assault, dating and domestic violence, and stalking. Supports diverse ...

Overnight Care Advocate Jobs
By Carrot Fertility At United States
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Bachelor's Degree or equivalent work experience
Experience working at a fast-growing tech company or digital health company
Experience with Zendesk or similar CRM platforms
Past experience in the family-forming space: fertility care, adoption, donor assisted reproduction,and/ or gestational carrier arrangements
Customer Care Advocate Jobs
By Aflac, Incorporated At , Windsor, 06095 $31,200 - $68,000 a year
Demonstrated practical understanding of how processes and systems in own area of work relate to the management of risk and compliance
Takes accountability for participating in the performance management cycle
Other duties as assigned by Team Manager or other member of Management team
Or an equivalent combination of education and experience
Strong verbal and written communication skills
Takes action to improve performance on the job and to manage own personal development
Justice Grown Patient Care Advocate
By Justice Cannabis Co. At , Bethlehem, 18020 From $16 an hour
Maintains knowledge of new and existing products via vendor training, documentation, and crosstraining with management, pharmacists, and senior sales consultants
Ensures transactions are entered in point-of-sale and inventory management systems in
Must pass all required background checks, certifications, and DOH affiliation requirements
Ensures the consistent delivery of an exceptional customer experience
Continually develops communication and service skills to increase sales and generate positive
Two or more years of experience working in a retail or hospitality environment with cash
Care Advocate Jobs
By Maven Clinic At United States
Provide ongoing case management in accordance with the Maven outreach schedule
Problem-solving skills to help find creative solutions to customer needs
Excellent written and verbal communication skills
Experience working with sensitive health information
Experience in social work, nursing, public health or related field
Currently holds a coaching certification (ICF or NBC-HWC), has a nursing or behavioral health background
Care Advocate Jobs
By University of California Santa Cruz At , Santa Cruz, 95064, Ca $70,000 - $80,000 a year
Excellent communication skills with demonstrated effectiveness in interacting with students, staff, and faculty of various social, cultural, economic and educational backgrounds
Develops and facilitates programming, educational workshops, and group activities with an inter-sectional lens to support survivors and their healing processes.
Bachelor's degree in related area and / or equivalent experience / training.
Ability to work with individuals who have experienced sexual assault, stalking, dating/domestic violence, childhood sexual abuse, or sexual harassment
Able to effectively use professional skills, objectivity, and insight in effectively advocating for the survivor
Ability to exercise professional judgment and the flexible use of advocacy skills
Community Care Advocate Jobs
By United Way for Southeastern Michigan At Detroit, MI, United States
Employ listening skills in order to understand all of the caller's needs.
Identify and offer effective solutions to both expressed and latent needs.
Connect callers with resources in the caller's area that offer assistance.
Utilize the department's database information, demonstrating technical skills that lead to efficient and effective outcomes.
High school diploma, with some social services coursework or experience preferred
A minimum of 1 year of experience in a high-volume crisis center
Benefits Customer Care Advocate
By Gusto At Denver Metropolitan Area, United States
You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
You will own customers' benefit requests from start to finish working directly with insurance carriers on our customer’s behalf.
Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
You will be expected to work a full-time scheduled shift during our hours of operations.
You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression.
Here’s What You’ll Do Day-to-day
Patient Care Advocate (Medical Assistant)
By WellBe Senior Medical At Savannah, GA, United States
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Manage patient medical records as appropriate
2+ years of experience working for a healthcare practice or hospital
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Patient Care Advocate (Medical Assistant)
By WellBe Senior Medical At Brunswick, GA, United States
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Manage patient medical records as appropriate
2+ years of experience working for a healthcare practice or hospital
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Patient Care Advocate Jobs
By G22 LTD. At United States
Responsible to support the Case Management Service Levels
Prioritize cases and determines urgency and necessity of case management.
Work closely with the Customer Service, Managed Care, Account Management, and other departments when applicable
Completes special assignments and projects instrumental to the function of the Case Management department.
Global Excel offers you a competitive salary, benefit package and performance bonus.
Must exhibit strong communication skills and professionalism
Customer Service Advocate - Christian Care Ministry
By Christian Career Center At United States
Meeting monthly service objectives as outlined by management
Essential Job Duties & Responsibilities
Offering prayer to all members and providers at every appropriate opportunity
Two (2) years customer service experience in a medical, dental, optical or related setting required
Two years high volume contact center experience preferred
Strong knowledge of computer hardware and software
Customer Care Advocate Jobs
By Gusto At Denver Metropolitan Area, United States
You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
6 months - 2 years of work experience in a customer-facing role
Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll
Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.
You will be able to deliver exemplary customer service using a “search first” mentality.
You have the ability to work effectively and full-time in PST/MST time zones.
Remote Care Advocate Jobs
By AiRCare Health At Texas, United States
Proactively reach out to individuals via phone to offer help and support according to program requirements.
A time management guru: you efficiently move through a to-­do list and effectively prioritize and triage competing demands
You have excellent interpersonal skills (communication and listening), especially over the phone, and a willingness to receive feedback
You are interested in working remotely and reside in Florida, Texas, North Carolina, Georgia, Arkansas, Wisconsin, or Minnesota
Growth-oriented: you thrive on constructive feedback, which you view as an opportunity to polish skills
Must have a wired internet connection and appropriate network quality and internet speed to perform the job remotely.
Care Advocate Jobs
By Carrot Fertility At Des Moines Metropolitan Area, United States
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Bachelor's Degree or equivalent work experience
Experience working at a fast-growing tech company or digital health company
Experience with Zendesk or similar CRM platforms
Past experience in the family-forming space: fertility care, adoption, donor assisted reproduction, and/ or gestational carrier arrangements
Customer Care Advocate Jobs
By Wesley Financial Group, LLC At Franklin, TN, United States
Excellent time management and multi-tasking skills
Excellent communication skills, both written and verbal
2 years of Customer Service experience is preferred
1-2 years of experience using Google Suite, Microsoft office and Salesforce
Comprehensive benefits package (medical, dental and vision plans, company paid short term disability, life insurance, parental leave and employer funded HSA)
MacBook to complete work tasks
Behavioral Health Care Advocate - Remote
By Optum At Milwaukee, WI, United States
Provide care management services to members which include coordination of care and behavioral health consulting
Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
Providing behavioral health education, coaching and treatment decision support for members
Assess and interprets customer needs and requirements
Dual diagnosis experience with mental health and substance abuse
Experience working with the Medicaid patient population
Patient Care Advocate Jobs
By Global Excel Management Inc. At Houston, TX, United States
Responsible to support the Case Management Service Levels
Prioritize cases and determines urgency and necessity of case management.
Work closely with the Customer Service, Managed Care, Account Management, and other departments when applicable
Global Excel offers you a competitive salary, benefit package and performance bonus.
Must exhibit strong communication skills and professionalism
Capable and confident in negotiations and problems solving skills

Are you passionate about helping others? We are looking for a Care Advocate to join our team and provide compassionate, quality care to our clients. If you have a strong desire to make a difference in people's lives, this is the job for you!

Overview Care Advocates are professionals who provide support and advocacy for individuals and families in need of medical and social services. They work with clients to identify their needs, develop plans to address those needs, and coordinate services with other professionals and organizations. Care Advocates are knowledgeable about the resources available in their community and have the skills to help clients access those resources. Detailed Job Description Care Advocates provide support and advocacy for individuals and families in need of medical and social services. They work with clients to identify their needs, develop plans to address those needs, and coordinate services with other professionals and organizations. Care Advocates are knowledgeable about the resources available in their community and have the skills to help clients access those resources. They also provide emotional support and guidance to clients, helping them to navigate the complex healthcare and social service systems. Care Advocates may also provide case management services, such as helping to coordinate care between different providers, advocating for clients in the healthcare system, and helping to ensure that clients receive the services they need. Job Skills Required
• Knowledge of healthcare and social service systems
• Ability to assess client needs and develop plans to address those needs
• Ability to coordinate services with other professionals and organizations
• Excellent communication and interpersonal skills
• Ability to provide emotional support and guidance to clients
• Ability to advocate for clients in the healthcare system
• Ability to provide case management services
• Knowledge of community resources
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in social work, psychology, or a related field
• Master’s degree in social work, psychology, or a related field preferred
• Licensure or certification in social work, psychology, or a related field preferred
• Previous experience working with individuals and families in need of medical and social services
Job Knowledge
• Knowledge of healthcare and social service systems
• Knowledge of community resources
• Knowledge of case management services
• Knowledge of advocacy techniques
Job Experience
• Previous experience working with individuals and families in need of medical and social services
• Previous experience providing case management services
• Previous experience advocating for clients in the healthcare system
Job Responsibilities
• Assess client needs and develop plans to address those needs
• Coordinate services with other professionals and organizations
• Provide emotional support and guidance to clients
• Advocate for clients in the healthcare