Register
Recruit Create CV

Call Center Jobs in Massac, Illinois

Call Center Supervisor Jobs
By Milan Laser Hair Removal At Omaha Metropolitan Area, United States
Communicating regularly with field managers regarding potential and existing client scheduling
Display superior customer service skills
Superior knowledge of the Client Coordinator role
Display exceptional communication skills, both written and verbal
To be considered for this opportunity, candidates must meet all the following requirements:
Development of the team and quality control resulting in conversion success.
Manager, Call Center Operations
By MUSC At , Charleston, 29407, Sc

Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Call Center Supervisor Jobs
By Olliv By CoinFlip At Chicago, IL, United States
Min. 3 years of supervisory/management experience required.
Excellent people management and supervisory skills; Ability to effectively coach and mentor customer service representatives.
Monitor the time management, mood and morale of team members.
Explain products and services in a courteous and respectful manner, demonstrating knowledge of company product lines, services, and policies.
Previous experience in a call-center or high-volume customer support role preferred.
Prior experience as customer support supervisor or similar supervisory position for a minimum of 3 years; previous call-center experience preferred.
Contact Center Rn – Call Center
By Memorial Hospital of South Bend At Springfield, IL, United States

CONTACT CENTER RN – CALL CENTER Marietta Memorial Hospital, 401 Matthew Street, Marietta, Ohio, United States of America Req #4623 Monday, July 10, 2023 Status: Flex Time – 48 hours Hours: 9a-5p, ...

Call Center Rep. Part-Time
By Gailey Eye Clinic At Bloomington, IL, United States
Experience in customer service environment.
Excellent communication and analytical skills.
Collects insurance and demographic data as required with accuracy and speed.
Verifies insurance eligibility for vision and medical plans using online resources and software. This includes verifying product eligibility (glasses, contacts, etc).
Works multiple reports and spreadsheets in Microsoft Word and Excel for rescheduling and monitoring patient appointments to maximize doctor schedules.
Submits patient insurance claims correctly for payment processing.
Legal Assistant - Call Center
By Blitt & Gaines Law Offices At Naperville, IL, United States
Receive inbound calls from employers and banks regarding wage & bank garnishments for the 6 states.
Perform outbound calls to employers and banks for interrogatory responses and money follow up.
Some faxing & generating letters to employees.
Excellent oral & written communication
Proficient in Microsoft Excel & Word
MUST be comfortable on the phone & making calls
Call Center Pharmacy Claims Technician
By Humana At , Charleston, 25304, Wv
Assist the Call Center management team with projects to enhance the workflow and success of the Call Center
Complete incoming tasks as assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims (Support Services) Manager
Strong verbal and written communication skills, including the ability to tailor
Problem-solving skills and ability to follow through on tasks assigned
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
2 years of Pharmacy Technician experience
Call Center Team Lead - Ui Health
By The Chicago Lighthouse At , Chicago, 60612, Il $19.00 - $19.50 an hour
Ensure that all reports understand their major job responsibilities; as well as making sure that all employees have the skills needed;
Maintain up-to-date knowledge of UI Health policies and procedures as they apply;
Support onsite and remote agent workforce;
Assist in training staff as needed to enhance tenured agent performance and new agent onboarding experience;
Report problems that occur and assist with the resolution, continually looking for and suggesting process improvements, which will benefit our clients;
Provide essential information to manager as requested and on time;
Rep-Call Center Jobs
By Ascension At , Bolingbrook, 60440, Il
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Location: Des Plaines, IL. Remote. Must be local in state of Illinois
Department: Central Scheduling / Call Center
Schedule: 7:00am-7:00pm, Monday-Friday. 7:00am-3:30pm, Saturday.
Hospital: Ascension Alexian Brothers Health
Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
Call Center Rep Jobs
By Ascension At , Bolingbrook, 60440, Il
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Location: Des Plaines, IL. Remote. Must be local in state of Illinois
Schedule: 7:00am-7:00pm, Monday-Friday. 7:00am-3:30pm, Saturday.
Hospital: Ascension Alexian Brothers Health
Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
Collect relevant caller data to assist with measurement, tracking and reporting activities.
Call Center Manager Jobs
By AmeriPro Roofing At , Downers Grove, 60515, Il $60,000 - $75,000 a year
Hire, train and manage Appointment setters.
Manage and develop call scripts, rebuttals.
Manage the technology, Five9 system, lead distribution.
Manage outside partners for lead generation and software.
$60,000 - $75,000 / year based on experience
Full Insurance Benefits Health, Dental, Vision and Life
Night Cleaner (Mon-Fri, 6P-2:30A) - Call Center
By Legacy Maintenance Services, LLC At Columbus, OH, United States
Starting Rate $14.50 per hour
90-Day Review, with potential for an increase
Health, Dental, and Vision Insurance
Vacuuming, sweeping and mopping floors
Ability to pass a background check
Call Center Manager Jobs
By 4 Corner Resources At United States
Strong leadership and people management skills
Call center management certification from a recognized institution
Prepare regular reports to senior management on call center performance
Minimum of 5 years experience in a call center, with at least 2 years in a managerial role
Familiarity with call center software and customer relationship management (CRM) tools
Proven ability to manage remote teams
Call Center Rep Jobs
By zTrip At Louisville, KY, United States
Review pending orders and specific customers' requests to ensure excellent customer service and customer experience.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
Dispatch Trips to fleet of drivers
Hard worker, reliable, easily adaptable
We do run a background check and drug screening.
Patient Engagement Center (Call Center) Advocate- Must Live In Oh - Remote
By EyeCare Partners At Ohio, United States
A full suite of benefit offerings.
Permanent work from home opportunity beginning the FIRST day of employment!
Experience working in a fast-paced environment and ability to embrace change
Previous Call Center experience recommended, but not required
Previous Medical Office or equivalent experience recommended
Exceptional written and verbal communication skills with high level of emotional intelligence.
Patient Scheduler - Women's Clinic Call Center
By University Health KC At University City, MO, United States
Experience with customers in hospital, business or insurance office
Knowledge of basic medical terminology
High school diploma or equivalent required
Proficient in use of computer hardware and software
Call Center Manager Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Scale the existing call center onboarding and education experience for 10x growth.
Lead, manage and train the call center resources based in Europe, Asia and the US.
Manage and continuously improve upon the different teams within the call center (IE Driver Support, Commissioning, installer support).
Develop and hone the existing processes and customer experience to meet KPIs at scale.
Required: 5-10 years of experience directly managing an international, multilingual call center.
Experience in e-mobility industry desired.
Call Center Data Entry Specialist
By Randstad At United States
Effective Communication Skills: Strong written and verbal communication abilities are essential for collaboration within the team and conveying information accurately.
Previous Call Center or Administrative Data Entry Experience:
Effective Communication: Utilize your excellent communication skills to collaborate with team members, conveying information clearly and professionally.
Attention to Detail: Proven track record of maintaining accuracy and precision in data entry tasks, even under time constraints.
Call Center Data Entry/Prior Authorization Reps
Candidates should be flexible to work call center hours from 8a-8p EST
Evening Call Center Operator *Upmc St. Margaret*
By UPMC At , Pittsburgh, 15215 $16.02 - $24.18 an hour
Performs all responsibilities according to the philosophy of the UPMC Health System such that the needs of our customers are fulfilled.
Minimum two-years experience in customer service required, answering service experience preferred.
Must possess proficient typing (40 wpm) and spelling/grammar skills.
Maintain Keys and sign-in books for chaplain, volunteers, departments, electrical/telephone closets, lactation room, elevators, and employee parking lot.
Activates the Alert Notification System.
Dispatch Security assisting with emergency support.
Healthcare Call Center Manager
By Sleep Data At San Diego Metropolitan Area, United States
Acts as a point of contact and resource to outside accounts and special projects such as ResMed care management and Nationwide
Two to three years experience in the sleep industry, but this is preferred
A Strong level of contracts and insurance knowledge.
Medical/Dental/Vision/401(k) and other great benefits
Headquartered in San Diego, CA (http://maps.google.com/maps?q=OFF-SITE+San+Diego+CA+92123)
Responsible for overseeing the Client Services team including reception, scheduling, new patient registration and coordinating with the primary care physician’s offices
Coordinator - Hr Call Center
By Cincinnati Children's Hospital At , Cincinnati, 45206 $22.79 - $27.77 an hour
3 - 5 years of work experience in a related job discipline
2 - 3 years of Human Resources work experience
1 - 2 years of call center work experience with multiple platforms (call, email, and/or chat)
1 - 2 years of onboarding work experience
Knowledge of regulations, procedures, and best practices in the field. Proficient ability to interpret and communicate CCHMC policies and procedures.
Performance Improvement Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.
Manager Call Center Operations
By Grady Health System At , Atlanta, 30303
3 years of management (leadership) experience is required.
Project management skills is preferred.
Bachelor's degree in business administration, management, and/or health administration is required.
3 to 5 years of experience in call center operations, preferably in a healthcare environment is required.
1 to 2 years of healthcare operations experience particularly related to ambulatory or clinic throughput and work flow.
Patient Access knowledge is preferred.
Certified Medical Assistant - Call Center
By Atlantic Health System At , Morristown, 07960 From $21.10 an hour
Certified Medical Assistant's with practice experience are needed to assist in triaging calls and prioritizing urgent appointments.
A knowledge of physician practice workflows, appointment scheduling and triaging patient symptoms is essential.
Exceptional customer service skills are a must.
MA Certification through AAMA, AMCA, NAHP, AMT, NCCT or NHA required.
Post graduate CMA experience preferred. EPIC EMR experience a plus.
Graduate of a CAAHEP or ABHES accredited Medical Assistant program is preferred
Communications Coord 1 (Call Center) - Night Shift 8Pm – 8Am
By LifeLink Foundation, Inc., At , Tampa, 33619
Processes organ offers from other organ procurement organizations, utilizing iTransplant.
Provides data entry of missed referrals for the OPOs.
Provides data entry of medical examiner referrals for LifeLink of Puerto Rico.
Must possess working knowledge of computer, mouse, and windows application.
Must have specific knowledge of the organization and roles of key contacts in order to route calls and follow-up messages.
Company paid Medical, Dental, Disability & Life Insurance
Call Center Manager Jobs
By ALFASIGMA USA, Inc. At , Dallas, 75211
Bachelors Degree required (high school diploma and 10+ years’ call center management experience in lieu of degree).
Minimum Five (5) years of directly related supervisory or management experience
Demonstrated skills in performance management and employee development
Exceptional project and time management skills
Maintain professional and technical knowledge by tracking emerging trends in call center operations
Previous Sales call center experience desired
Call Center Analyst Jobs
By Academy Automobile Insurance Services, Inc. At Hawthorne, CA, United States
·Previous experience in a similar role.
·Strong analytical skills and a keen eye for detail.
·Experience with NEXTIVA and UNITY will be a significant advantage.
·Effective communication skills, both written and verbal.
Your duties will encompass a range of tasks, including but not limited to:
·Proficiency in data collection, analysis, and reporting.
Call Center Supervisor Jobs
By FLEETCOR At Lexington, KY, United States
Collaborates with Operations Manager to ensure all staff are appropriately trained.
Bachelor’s Degree or three-five years of related supervisory experience.
Proven problem-solving skills, identifying root cause and solutions through a high level of critical thinking.
Proven effective and professional oral and written communication skills with various levels of audience.
Working knowledge of Microsoft Word, Excel, Outlook and the internet.
Prior experience as a subject matter expert for policies and procedures highly desired.
Call Center Trainer (Remote)
By Balance Staffing Company At United States
Your experience and skills will include:
Coordinate with other sales trainers and sales managers and class feedback and areas of improvement
Must be able to engage a team in a remote environment
Working knowledge of Licensed Healthcare Insurance Sales, laws, and best practices
The ability to work remotely in a quiet space with privacy
Supportive, transparent, and collaborative leadership
Call Center Process Manager E
By FIS Global At , Cincinnati, 45249

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 1 - 5% GENERAL ...

Call Center Director Jobs
By NYC Careers At , New York $58,695 - $81,000 a year
Management knowledge and skill to oversee and coordinate the delivery of multiple projects simultaneously
Strong customer and quality focus, time management skills; excellent planning and problem-solving skills
Be responsible for the growth of the unit to include staff management, productivity, and efficiency.
Advanced knowledge of Microsoft Office programs including Word, Excel, Access, Visio, Project, and PowerPoint;Very strong administrative, planning, analytic and communication skills
Supervisory experience within a Call Center environment
Outstanding collaboration and leadership skills; Strong strategic problem-solving skills, and a high level of personal initiative

Are you looking for a job that offers flexible hours, competitive pay, and the chance to make a real difference? Look no further than a career in call center work! With a call center job, you'll have the opportunity to help customers with their needs while developing your communication and problem-solving skills. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth. So what are you waiting for? Start your journey to a rewarding career today!

Call center jobs involve providing customer service and support over the phone, via email, or through online chat. The job requires excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations.

What is Call Center Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Proficiency in customer service software and databases
• Knowledge of relevant products and services
• Ability to work independently and as part of a team

What is Call Center Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in customer service software and databases

What is Call Center Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software and databases

What is Call Center Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders, forms, and