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Call Center Jobs in Arkansas

Call Center Manager Jobs
By 4 Corner Resources At United States
Strong leadership and people management skills
Call center management certification from a recognized institution
Prepare regular reports to senior management on call center performance
Minimum of 5 years experience in a call center, with at least 2 years in a managerial role
Familiarity with call center software and customer relationship management (CRM) tools
Proven ability to manage remote teams
Call Center Data Entry Specialist
By Randstad At United States
Effective Communication Skills: Strong written and verbal communication abilities are essential for collaboration within the team and conveying information accurately.
Previous Call Center or Administrative Data Entry Experience:
Effective Communication: Utilize your excellent communication skills to collaborate with team members, conveying information clearly and professionally.
Attention to Detail: Proven track record of maintaining accuracy and precision in data entry tasks, even under time constraints.
Call Center Data Entry/Prior Authorization Reps
Candidates should be flexible to work call center hours from 8a-8p EST
Call Center Trainer (Remote)
By Balance Staffing Company At United States
Your experience and skills will include:
Coordinate with other sales trainers and sales managers and class feedback and areas of improvement
Must be able to engage a team in a remote environment
Working knowledge of Licensed Healthcare Insurance Sales, laws, and best practices
The ability to work remotely in a quiet space with privacy
Supportive, transparent, and collaborative leadership
Manager Call Center Jobs
By Pearson At United States
2-3 years experience working in a Tech Support management role
Formal education or equivalent practical experience (BA/BS preferred)
Provide coaching, development, and strategic focus to Supervisors and Customer Experience Specialist.
Partner with vendors and internal stakeholders to drive improvements in consistency and the overall customer experience.
Strong analytical, problem-solving, and trend analysis skills
Strong presentation and collaborations skills; ability to communicate at a high level across diverse team of stakeholders
Managing Director, Global Call Center
By Evolent At United States
● Deep knowledge and experience procuring and implementing core contact center
management, and quality management) as well as typical contact center performance
Preferred Experience We Look For
● 10 years of experience with progressive leadership responsibility, including 5 years of
experience leading a national or global contact center operation
● Successful track record of delivering high quality customer experience through a call
Financial Services Officer Call Center
By Ancora Education At United States
Ensure student's understanding of the responsibilities and obligations tied to Student Loan Repayment.
Minimum: ⁻ High School Diploma or equivalent & 1-year experience in accounting, banking, customer service
Critical thinker with effective problem-solving skills
Superior verbal and written English language skills; ability to communicate effectively with a variety of audiences
Superior verbal and written communication skills
Knowledge of database programs (CampusVue preferred)
Call Center Compliance Specialist
By Goldco At United States
Document, track and report findings to Management and Sales team
Complete audit requests, prepare reports and/or work on special projects as assigned by management
Excellent customer service, interpersonal, oral, and written communication skills
Experience with Google Docs software applications
Health benefits, company matched 401k, and discretionary bonus/incentives available after 90 days
Listen to and audit a high volume of recorded calls
Call Center Supervisor Jobs
By BroadPath At United States
May be managing local and remote team members
Minimum of one year of recent experience as a call center supervisor (preferably managing a healthcare member services team)
Experience managing employee performance including coaching to call center metrics
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude,etc.)
Experience with support channels including telephone, email, and chat
Excellent verbal and written communication skills
Call Attendant Jobs
By Delta Associates, Inc At United States
• Work independently from home without supervision.
Below are some very important information you should pay attention to before you proceed on your application.
- All applicants must be above the AGE 18 years.
Your duties are as follows:
• Perform official assignments to detail instructions .
• Receiving phone calls on behalf of the board member you will be assigned to work with.
Assistant Call Center Manager
By DialOps At United States
• Experience in team management and excellent communication skills to inspire and lead your team effectively.
• Experience in customer satisfaction and contact center management.
• Manage operations and handle any customer challenges that may arise, turning them into opportunities for growth.
• Strong analytical skills to identify opportunities for improvement and drive data-based decisions.
• Ability to work independently and remotely, delivering results with dedication and self-motivation.
• Excellent written and verbal communication skills, ensuring clear and professional interactions with customers and team members.
Call Center Project Manager
By Insight Global At United States
At least 3 years experience in a call center/customer service environment as a Project Manager
Strong knowledge of health insurance claims, enrollment, and reporting experience
Strong experience with Jira, Sharepoint, Risk Analysis, Gap Analysis
Member and Provider Services experience, documenting process flows current and future
Vaccination requirements---medical and religious exemptions available.
Position: Call Center Project Manager
Call Center Clerk Jobs
By St. Bernards Healthcare At Jonesboro, AR, United States
High school education or equivalent.
One year food service experience in a hospital food service similar to SBRMC. Diet office or patient diet experience preferred.
This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
Call Center 10 Independent Worker
By Verkeicher Collection Inc. At United States

Job description Noise cancellation usb headset, i6, i7 or newer generation, 3.0 flash drive and home internet to connect Ethernet cord to your computer (only certain computers work on the platform ...

Director, Call Center Jobs
By Tend At Nashville Metropolitan Area, United States
Strong organization & project management skills
Create process and implement platform for cataloging institutional knowledge across all of Tend’s research and insights
Work closely with marketing, design, digital product, CPG, in studio operations, MX, HR to improve Tend’s member and staff experience
This role reports to the VP of Member Experience
6 to 10 years of progressive experience with customer experience measurement, conversion optimization, and customer engagement.
Experience leading large teams and highly cross functional roles
Call Center Jobs
By First Transit At United States
➝ Attractive Benefits Package - Medical, Dental, Vision
Looking for a career change? Start by working for a transportation industry leader like First Transit!
➝ Competitive Starting Wage at $17.30/hr
3 1/2 days on 3 1/2 days off schedule
➝ Paid Vacation & PTO
➝ Fun and positive work environment
It Call-Center Analyst (Remote)
By MMD Services At United States
Familiar with cyber security practices (Okta support, antivirus, access management)
Experience supporting Windows 10 Operating Systems (familiarity with Mac/Chrome a plus)
Experience with the following technologies: Microsoft Active Directory/GPO and Networking Protocols (DHCP, DNS, etc.)
Support corporate users and help minimize disruptions to business operations
Fulfil Service Requests that meet SLAs
Provide updates to users on issue resolutions
Call Center Specialist Jobs
By Total Wine & More At United States
Work with customers to identify products and quantities to make their events a memorable experience
Build relationships with customers by providing a positive and informative experience
Use internal tools and systems to manage a productive work flow
Document all communications with customers to promote a consistent experience across all touch points
Experience developing solutions and solving problems
Certificate of training in a customer service program or prior customer service experience desired
Auditor, Call Center Quality
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Offers suggestions for process improvement to foster exceptional customer experience.
Assists Quality Manager in providing standard weekly and monthly reporting within predetermined reporting parameters.
3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service.
Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls.
Participates in call calibration exercises.
Call Center Director Jobs
By Tend At Nashville Metropolitan Area, United States
Strong organization & project management skills
Create process and implement platform for cataloging institutional knowledge across all of Tend’s research and insights
Work closely with marketing, design, digital product, CPG, in studio operations, MX, HR to improve Tend’s member and staff experience
This role reports to the VP of Member Experience
6 to 10 years of progressive experience with customer experience measurement, conversion optimization, and customer engagement.
Experience leading large teams and highly cross functional roles
Call Center Operations Specialist
By Independence Pet Group At United States
Must be very organized and take the initiative, attention to detail, strong time management and multi-tasking skills an asset
Interpersonal skills: Effective verbal and written communication and the ability to work/collaborate effectively with others.
Experience using Microsoft Office (Word and Excel) and ability to pick up innovative technology solutions quickly and effectively.
On the job training and skills development
Ability to gather and work with multiple datasets
Will be able to mine data for trends or discrepancies and make recommendations based on conclusions

Are you looking for a job that offers flexible hours, competitive pay, and the chance to make a real difference? Look no further than a career in call center work! With a call center job, you'll have the opportunity to help customers with their needs while developing your communication and problem-solving skills. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth. So what are you waiting for? Start your journey to a rewarding career today!

Call center jobs involve providing customer service and support over the phone, via email, or through online chat. The job requires excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations.

What is Call Center Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Proficiency in customer service software and databases
• Knowledge of relevant products and services
• Ability to work independently and as part of a team

What is Call Center Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in customer service software and databases

What is Call Center Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software and databases

What is Call Center Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders, forms, and