Scheduler I, Call Center
By Denver Health At , Denver, 80204 $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Supervisor, Call Center Jobs
By National Jewish Health At Denver, CO, United States
Demonstrates compliance with all state, federal and all other regulatory agency requirements.
Education: High school graduate or equivalent required. Bachelor's degree, in Administration, Healthcare, or related field preferred.
Special Training, Certification or Licensure: None
Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
Develops and supervises the orientation program for new Call Center employees.
Develops, arranges, implements staff’s schedules for maximum efficient and effective coverage and serves as a backup for coverage.
Bilingual Call Center Assistant
By Planned Parenthood of the Rocky Mountains, Inc. At , Denver, Co $19.23 - $21.10 an hour
You are a high school graduate (or equivalent) with previous call center, customer service, healthcare, reproductive health, or Planned Parenthood experience.
RESPONSIBLE TO: Call Center Manager /Director
If you are Bilingual (English/Spanish) that is a bonus.
Schedule: Mon - Fri, 8:00a - 6:00p
$19.23 - $ 21.10 Per hour.
KEY APPROACHES TO THE WORK:
Scheduler I, Call Center
By Denver Health At , Denver, 80204, Co $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Telepharmacist - Call Center
By CarepathRx At , Denver, Co
Successfully perform telepharmacy services to assigned clients including remote order entry, order verification, drug verification, and counseling (when required).
Provide leadership, vision, development, and implementation of telepharmacy goals as relayed by the Regional Manager.
Strive to continually improve the practice of pharmacy in a remote telepharmacy setting.
2+ years’ experience in a hospital inpatient preferred
A working knowledge of formulary polices, pharmacy and therapeutics policy and procedures
Effective communications skills, both written and verbal

Are you looking for a job that offers flexible hours, competitive pay, and the chance to make a real difference? Look no further than a career in call center work! With a call center job, you'll have the opportunity to help customers with their needs while developing your communication and problem-solving skills. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth. So what are you waiting for? Start your journey to a rewarding career today!

Call center jobs involve providing customer service and support over the phone, via email, or through online chat. The job requires excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations.

What is Call Center Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Proficiency in customer service software and databases
• Knowledge of relevant products and services
• Ability to work independently and as part of a team

What is Call Center Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in customer service software and databases

What is Call Center Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software and databases

What is Call Center Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders, forms, and