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Call Center Service Associate Jobs

Associate Manager Call Center
By Schindler Group At Atlanta, GA, United States
Proficient in call center management systems (WorkForce Mgmt. CRM)
Key Experience and Skills Include:
Assist in implementing and manage day to day operation of ActionBoard Chat bot and other bots
Customer contact or call center experience
Competitive salary commensurate with experience
Competitive Medical, Dental and Vision Plans - All benefits effective from first day of hire
Manager, Emergency Service Center (Call Center)
By WSSC Water At , Laurel $82,763 - $140,698 a year
Required Knowledge, Skills, And Abilities
Stays abreast of leading call management practices by tracking emerging trends in call center operations management
Conducts needs assessments, performance reviews, capacity planning, and cost/benefit analyses
Defines user requirements, establishes technical specifications as well as production, productivity, quality, and customer-service standards
Attends educational workshops, reviews, professional publications, establishes personal networks, benchmarks state-of-the-art practices, and participates in professional societies
Serves as the Division Manager, Emergency Services Center when needed
Part Time Call Center Associate
By The Science Museum of Virginia At , Richmond, 23220 $15 an hour

ASL or Spanish language competencies a plus.

Customer Service Associate - Incoming Call Center & My Chart
By Duke Health At , Durham, 27710, Nc

PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University ...

Hr Service Center Associate Ii
By Experian At Costa Mesa, CA, United States
Carries out all responsibilities in accordance with professionalism and Experian policies, procedures, and applicable laws
At least 2 years of office related experience, preferably in Human Resources
Advanced skills with Microsoft Office, including Outlook, Excel, Teams, SharePoint and Word
Experience with Oracle a plus
Understanding of data integrity and audit requirements
Flexible future of work arrangements. Most employees are currently working remotely.
Call Center Service Consultant
By Toyota of Irving At Irving, TX, United States
Full-time employees are offered Medical, Vision & Dental
401K retirement and saving plans are offered to employees after working at the dealership for 6 months or more
Call center experience is desired
Needs to be responsible and organized, and have good communication skills.
Paid Vacation time, selected holiday pay, sick pay
Adapt in computer database programs (Xtime, TIS, ADP, Spark, OnRamp, Premier, GSM, etc.)
Call Center (Automotive Service Department)
By Edwards Auto Group At Council Bluffs, IA, United States
Maintaining thorough, up-to-date knowledge of our products
Excellent communication skills and high attention to detail
Demonstrated superior customer service skills
Previous call center experience is highly preferred!
Compensation: Starting at $19.00 per hour + bonuses + benefits
Answering incoming phone calls and online inquiries
Call Center Associate Jobs
By Gravity At Columbus, OH, United States
Exceptional time management and multi-tasking skills
Develop and maintain a thorough knowledge of the industry, our products and services, and the competitive landscape
Customer service experience is preferred
Excellent communication skills, including presentation skills
Generate new revenue for our clients through upselling of products and services through our promotional events
Actively participate in our experiential sales & marketing campaigns
Call Center Associate Jobs
By Soho Square Solutions At Fort Myers, FL, United States
Will this position be remote? : Not Remote - report to worksite/office
What is the maximum Bill Rate within the Market Rate Analysis, you will accept for this position? : 23.76
Job Posting Job Category : Administrative
Assignment Start Time : 7:30AM
Assignment End Time : 4:30PM
Is this a government funded project? : No
Service Coordinator / Call Center
By KKT chillers Inc. At Wood Dale, IL, United States
Answer phones, assist and support the Service Manager to ensure all customers/sites receive timely and effective service.
Overseeing the daily service calls ensuring we are meeting our customer and contract requirements.
Min 2 year experience in a service dispatch, HVAC or Medical field related preferred
Receive and dispatch calls after hours on a rotating schedule via company phone and laptop.
Call or email service providers prior to scheduled service to verify appointment.
Call service vendor(s) as needed on open tickets for the day to assess work status.
Call Service Jobs
By Koopie Group In At United States
We are looking for career minded, customer centrist individuals who are experienced in providing best-in-class customer service.
Must type a minimum of 25 WPM
Proficient with Microsoft Office programs (Outlook, Word)
High school diploma or GED
Successful completion of mandatory training
Call Center Sales Associate
By Stars and Strikes Family Entertainment Centers At Dacula, GA, United States
Reading, written and spoken language skills
Typing, computer, and phone skills
Partner with other team members and managers to meet daily goals and have fun
Health & 401k Benefits for Eligible Team Members
Our Call Center is located in Dacula, GA
Part-TIme - Hours may vary based on business
Fraud Analyst, Client Service Center (Call Center)
By Louis Vuitton At Irving, TX, United States
Risk Management, Account Takeover, Fraud Rings, and Identity Theft
This position is required to work onsite at our Irving location and is not remote.
Proven track record to evaluate/review sophisticated investigation decisions
Monitor fraud across our network
Associate, Outbound Call Center
By MVP Health Care At , Remote
Demonstrate excellent communication skills, applying soft skills during interactions with diverse clientele.
Develops a comprehensive understanding of all lines of business. On an ongoing basis, educates members about their benefits and MVP’s procedures.
Applies technical skills required to simultaneously access multiple databases while addressing customer needs.
High School diploma or equivalent when possesses customer service employment experience.
Post high school education (Associates degree, college courses) preferred.
Minimum 1 – 3 years customer service experience and/or relevant office experience required.
Customer Service Associate Ii - Business And Staff Services Call Center & Billing - Water Resources
By Gwinnett County At , , Ga $37,925 - $43,614 a year
Three years of customer service experience to include one year in an office setting;
Three years of customer service experience to include one year in an office setting
Three years of progressive Billing & Collections or Finance & Accounting duties preferred
Wellness education and incentive programs
On average, our employees’ benefits are worth 48 percent of their base salary!
High School Diploma or GED;
Retail Call Center Associate
By Green Bay Packers At Green Bay, WI, United States
ResponsibleforbeingknowledgeableabouttheGreenBayPackersandotherLambeau Field businesses, as well as have an awareness of current events of theorganization.
ResponsibleforansweringincomingphonecallsatourCallServiceCenterinaprofessional manner, taking orders over the phone and assisting customers withinquiries.
Responsible for other duties, such as check-in of new merchandise, picking andpackingorders ifthe phonesbecomeslow.
Responsible for processing gift notes,scanningpicksheets,fulfilmentofgiftcardsandotherdutiesasassigned.
Home game weekends and special events are required workdays.Retail store shiftsmaybenecessaryforassistance.
Learn how to use Magento and NCR CounterPoint operating systems.Able to becomfortableusingdesignatedcomputerapplications,includingWordandExcel.
Call Center Member Service Associate
By NASA Federal Credit Union At , Upper Marlboro, 20774, Md
We offer a generous benefit package:
Skilled at handling 50-70 customer service-related support questions per day in financial, retail banking, utility, or telecommunication environments.
Education: High school diploma or General Education Diploma (GED).
Reception or operator/switchboard-based experience is not considered call center related experience for this position.
If you possess the following qualifications, we encourage you to apply:
Assists members with multifaceted online financial services (in-depth understanding of online products and services).
Telephone Survey Associate / Call Center
By Research & Marketing Strategies, Inc. At , Baldwinsville, 13027, Ny
Effective oral and written communication skills.
Call center experience (preferred, but not required).
Working knowledge of Microsoft Office (Excel and Outlook) and Windows 10.
Strong keyboarding skills, coupled with the ability to talk and type simultaneously.
Strong listening and interactional skills, and the ability to work with and communicate with diverse
Be adept at working with multiple software applications synchronously.
Call Center Associate Jobs
By Carlton Staffing Services At , Houston, 77040, Tx
Hours: Hybrid Remote 3rd shift Nights and Weekends
Job Title: Call Center Associate
$200 vacation bonus check after 1,200 hours of completed work
Employee of the Month awards, based on performance and feedback
$2 per day parking/toll reimbursement
Call Center Answering Service Manager
By Reach At , Remote
Two to three years of management experience in a call center environment required
Organizational skills with ability to manage multiple priorities
Manages a schedule of shifts
Identifies and recommends expansions to technology, equipment, and processes that will improve customer and employee experience and retention
Overcomes objections to scheduling and offers the importance of attending their appointment
Experience with contact center technologies and best practices for delivering world class customer service

Are you looking for a job that allows you to use your customer service skills to make a difference? Join our team as a Call Center Service Associate and help us provide exceptional customer service to our clients!

Overview A Call Center Service Associate is responsible for providing customer service and support to customers over the phone. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. Detailed Job Description Call Center Service Associates are responsible for providing customer service and support to customers over the phone. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be able to handle a variety of customer service issues and provide solutions in a timely manner. They must also be able to handle customer inquiries in a professional and courteous manner. Job Skills Required
• Excellent communication skills
• Ability to multi-task
• Problem-solving skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries and resolve customer complaints
• Provide accurate and timely information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Handle customer escalations in a professional manner
• Follow established procedures and protocols for customer service