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Call Center Service Agent Jobs

Inbound Customer Service / Call Center Agent
By STChealth At Phoenix, AZ, United States
You have call center customer service experience
Identify problems, research solutions, provide answers to clients and close requests upon resolution
Above all, wow our clients with every interaction!
You can expect this job to be fast-paced, as you will be addressing inquiries back-to-back-to-back throughout your day
You are able to understand software systems and how clients use them
You are able to work an 8-hour shift between the hours of 5am and 6pm Moutanin-Arizona time.
Call Center Service Agent
By Fetch Pet Insurance At United States
Utilize Fetch operating standards, call flows and knowledge base information, to support customer inquiries
Maintain product knowledge through self-directed training and by accessing desktop tools
Actively collaborate with your immediate team and raise awareness of issues affecting the customer experience
Take advantage of upskilling opportunities, which may include additional insurance credentials
A minimum of one (1) year of call center experience
Previous customer service experience required
Call Center Agent (Nights)
By Billings Clinic At , Billings, 59101
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
1 year of customer service related experience
Communicates with all callers using Personal Service Excellence and being Kind, Safe, and Courageous.
May include appointment verification, and basic information about programs, providers, and other public initiatives throughout the organization.
May provide basic scheduling assistance such as canceling or rescheduling.
Call Center Agent Jobs
By Renu Solar & Roofing At , Harrisburg, 17111 $12 - $18 an hour
Must have great communication skills
Strong phone and verbal communication skills along with active listening
General administrative and clerical skill sets
Previous experience in clerical/customer service
Ability to multitask, set priorities and manage time effectively
Managing inbound/outbound customer service related calls
Call Center Agent Jobs
By Arthritis Knee Pain Centers At Spring, TX, United States
Excellent written, verbal and listening skills
Contact center, telemarketing, collections and/or sales experience, required.
Contact center supervisory experience, a plus
Scripted outbound and inbound calls
Confirm calls for scheduled appointments
Reschedule/Save cancellations and no shows
Wetip Call Center Agent
By CatapultK12 At , Ontario, 91764 $18 - $20 an hour
Excellent organization & time management skills
Maintain excellent communication with Call center manager and call center staff and Director of Operations
An excellent communicator with proven skill sets
Work Location: Hybrid remote in Ontario, CA 91764
Process and analyze tip reports
Follow established call center workflow for tip reports within the system
Call Center Dispatching - Customer Service Agent
By Parallel Employment Group At Racine, WI, United States
1 year of employee management or supervision skills
$17.00 - $20.00 based on experience!
Comprehensive PTO & Benefit Package (medical, dental, vision)
Leadership Skills: You must be able to have difficult conversations regarding attendance and coaching, remaining positive and understanding, while firm
Experience handling difficult callers - while maintaining the highest degree of respect, empathy, and kindness.
Must have excellent communication skills, both verbal and written
Call Center Agent - Case Management (Remote)
By CDR Companies At Miami, FL, United States
Experience in dealing with the public over the phone and with case management tools and systems.
Record detailed case notes, actions taken, and resolutions in the company's case management system
Apply critical thinking and problem-solving skills to identify root causes and recommend solutions that prevent future similar cases
Acquire in-depth knowledge of the company's products, services, policies, and procedures to effectively address customer inquiries
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings
Receive and document incoming customer cases, applications, and inquiries via phone, email, or other communication channels
Call Center Agent Jobs
By Arkansas Federal Credit Union At , Little Rock, 72223 Up to $18 an hour
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Our Agents could start up to $18/hr, depending on experience.
Understanding Arkansas Federal products and services in order to enhance member experience
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Insurance Call Center Sales Agent
By AAA Club Alliance At , Remote $22 - $24 an hour
Familiarity with OR the ability to learn multiple software including our Agency Management Systems (Applied/Epic a plus)
Two (2) years of professional sales experience in an insurance environment
Maintain all current licensing, agency and carrier compliance requirements
Confident Sales professionals with experience meeting sales goals or quotas
Strong interpersonal and communication skills
Organized and able to manage time wisely
Call Center Agent-Onsite-Mon-Fri Fri 8Am-5Pm
By SynergenX Health At Houston, TX, United States
We offer paid training and great benefits!
This is not a remote position***
Log all inquiries and manage Call Inquiry Log/CRM platform
Strong verbal and written communication skills
Employee discount on all our services offered
Respond to incoming calls and messages in a timely manner throughout shift
Customer Service Agent - Central Baggage (Warehouse & Call Center)
By Alaska Airlines At , Seattle, 98194 $18.96 an hour
Job-Specific Experience, Education & Skills
Provides superior customer service by offering accurate information and creative resolutions to customer inquiries, complaints, and requests for assistance.
Conveys knowledge to customers of Alaska Airlines baggage policies.
A minimum of 1 year of customer service experience.
Excellent customer service skills (e.g., verbal, written, listening).
Ability and willingness to work from home, including:
Unlicensed Call Center Agent
By Innovative Connections At , Nashville
Required Knowledge, Skills & Abilities
Communicate explanation of requirements for insurance plans
At least 1-2 years customer service experience preferred
Experience working in a call center preferred
Strong listening and analytical skills
Responsible for answering incoming calls and transfer customer to appropriate department
Bdc Representative/ Call Center Agent
By Hendrick Buick GMC Cadillac (Cary) At , Cary, 27511 $17 - $20 an hour
FREE Health Insurance and great Benefit Package
Excellent Pay Plan and Benefits.
Previous Dealership experience helpful but not required.
Essential Duties and Responsibilities include the following:
Previous customer service, Automotive and/or Call Center experience helpful.
Basic computer skills and Typing or Keyboarding
Call Center Agent Jobs
By CALIFORNIA STATE LOTTERY At , Sacramento, 95811 $2,917 - $3,920 a month
Strong organizational and time management skills
Empower team members to bring their knowledge, expertise, and innovation
Excellent interpersonal and communication skills (verbal and written)
Experience delivering superior customer service
Bilingual skills are desired, but not required
Answer and respond to incoming calls
Manager, Emergency Service Center (Call Center)
By WSSC Water At , Laurel $82,763 - $140,698 a year
Required Knowledge, Skills, And Abilities
Stays abreast of leading call management practices by tracking emerging trends in call center operations management
Conducts needs assessments, performance reviews, capacity planning, and cost/benefit analyses
Defines user requirements, establishes technical specifications as well as production, productivity, quality, and customer-service standards
Attends educational workshops, reviews, professional publications, establishes personal networks, benchmarks state-of-the-art practices, and participates in professional societies
Serves as the Division Manager, Emergency Services Center when needed
Call Center Agent Jobs
By MEARS DESTINATION SERVICES INC At , Orlando, 32806 $13.00 - $13.50 an hour
Perform reservation management: booking and editing.
Good verbal and written communication skills
Answer phone calls and respond to emails in a courteous and professional manner.
Confirm reservations and send documents.
Identify Customer’s needs, alleviate concerns and coordinate a solution.
Log service issues for follow up.
Call Center Representative/Call Agent I
By MemorialCare Health Services At , Fountain Valley $20.75 - $29.47 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Call Center Agent Jobs
By Marriott International, Inc At , Nashville, 37214, Tn

Additional Information 2nd Shift Job Number 23111361 Job Category Rooms & Guest Services Operations Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, ...

Disability Call Agent Jobs
By North Carolina Dept of Health and Human Services At , , Nc $36,682 - $64,194 a year
Knowledge, Skills and Abilities / Competencies
Minimum Education and Experience Requirements
Demonstrated experience in written and oral communication with individuals from varying backgrounds.
Demonstrated experience in switching between multiple tasks.
Up to 4 positions may be filled.

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for a Call Center Service Agent to join our team and provide exceptional customer service to our clients. You will be responsible for answering customer inquiries, resolving customer issues, and providing helpful advice. If you have a passion for customer service and a desire to help people, this is the job for you!

Overview Call Center Service Agents are customer service professionals who provide assistance to customers over the phone. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general information about products and services. Detailed Job Description Call Center Service Agents are responsible for responding to customer inquiries, resolving customer complaints, and providing general information about products and services. They must be able to handle a variety of customer requests and inquiries in a professional and courteous manner. They must be able to multitask and prioritize tasks in order to ensure customer satisfaction. They must also be able to provide accurate and up-to-date information about products and services. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Respond to customer inquiries and complaints in a professional and courteous manner
• Provide accurate and up-to-date information about products and services
• Resolve customer complaints in a timely and efficient manner
• Follow up with customers to ensure satisfaction
• Record customer interactions and transactions
• Maintain customer records and files
• Follow company policies and procedures