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Call Center Representative Jobs in New Jersey

Outbound Call Center Representative (15 An Hour)
By Maplecrest Ford Lincoln At Vauxhall, NJ, United States
Excellent time-management and prioritization skills
Manage inbound customer communications- Answer incoming calls and emails to address customer questions, requests and issues.
Maintain working product knowledge- Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.
Excellent written and verbal communication skills
Schedule appointments and maintain a consistent average
Consult on customer success- Advise customers on how to successfully leverage the product/service based on their unique needs.
Call Center Representative Jobs
By Imperium Partners At Jersey City, NJ, United States
Strong time management and decision making skills.
More education or experience may be preferred.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved