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Call Center Representative Jobs in Iowa

Automotive Call Center/Bdc Representative
By Mercedes Benz of Little Rock At , Little Rock, 72210, Ar $15 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Answer all incoming phone calls according to a proven, pre-set script, and schedule a service appointment.
Confirm scheduled appointments with future customers.
Post scheduled appointments in tracking software.
Follow-up with service department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
Smartbox Call Center Representative (Temporary)
By SIRVA At , Remote
Candidate should be proficient in Windows Office Suite with superior data entry skills
Impeccable phone and written communication skills are a must.
High school diploma or equivalent work experience required.
(Remote) Healthcare Call Center Representative
By Western Growers Family of Companies At , Remote $38 an hour
Moderate computing and keyboarding skills including proficiency with database management.
Proficient organizational and time management skills.
Knowledge of Health Benefits and eligibility preferred.
Good communication and telephone skills with a very clear and concise speaking voice.
Proficient written communications skills with the ability to learn new software and navigate multiple systems at once.
Compensation:$38, 625.60 - $46,040 with a rich benefits package that includes profit-sharing.
Call Center Sales Representative
By OneTouch Direct At , Tampa, 33634, Fl $35,000 - $85,000 a year
Ask pertinent questions to understand the customer’s requirements.
1+ years of sales experience is an asset, but not required.
Hospitality or call center experience is an asset, but not required.
Excellent communication and written skills
Computer skills including typing, navigating multiple tabs, windows, and systems.
Passionate about resolving issues and creating a great customer experience.
Call Center B2B Sales Representative
By OneTouch Direct At , Tampa, 33634, Fl $15 - $40 an hour
Forecast and manage a funnel for pending deals using Salesforce.
1+ years of sales experience is an asset, but not required.
Hospitality or call center experience is an asset, but not required.
Excellent communication and written skills
Computer skills including typing, navigating multiple tabs, windows, and systems.
Passionate about resolving issues and creating a great customer experience.

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved