Booking Agent Specialist Jobs in Harris, Texas

• 2 years of experience as a Pappas Event Manager/Supervisor (high volume experience preferred)

• Manages all events for assigned locations.

• Communicates effectively with restaurant managers (and GMs) to ensure successful events.

• Excellent verbal and written communication skills

• Strong knowledge and understanding of Pappas Restaurants operations and menus

• Professional and effective presentation skills

Client Consultation: Engaging with clients to understand their accommodation preferences, budget, and requirements, and recommending suitable hotel options.

Sales and Upselling: Promoting additional services such as airport transfers, local tours, and travel insurance to enhance clients' overall travel experience.

Vendor Relations: Building and maintaining relationships with hotels, accommodation providers, and partners to ensure clients receive premium services and benefits.

Booking and Reservations: Coordinating and securing hotel bookings, rooms, and additional services such as room upgrades, special requests, and amenities.

Client Communication: Providing exceptional customer service by promptly responding to inquiries, addressing concerns, and guiding clients through the hotel booking process.

Documentation: Assisting clients with confirmation documents, reservation details, and any necessary documentation information.

Excellent and efficient communication and time management skills

Experience in hospitality, customer service, or tourism

Base knowledge of domestic and foreign travel destinations.

Plan details for travel including transportation, accommodation, and airlines.

Work with clients to determine their traveling needs.

Guide clients on the appropriate transportation, travel dates, costs, and accommodations.

Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. Skill in:

Make independent decisions based on the requirement of statutes, policies and procedures.

Relays information between buildings, supervisors, officers, and the general public.

Retrieves mail and inner office documents from Travis County Complex Mail Room located across the Complex grounds.

Conducts training for newly assigned staff.

Criminal justice system policies and procedures.

Must be able to work in the USA

You must be comfortable working with minimal supervision

Arrange trips for businesses, sports teams, vacations, Weddings and more

Determine customer's needs and preferences, such as schedules, costs and payment plans

Plan and arrange tour packages, excursions, and day trips

Book reservations for travel, hotel, flights, rental cars, special events, honeymoons

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Client Consultation: Engaging with clients to understand their accommodation preferences, budget, and requirements, and recommending suitable hotel options.

Sales and Upselling: Promoting additional services such as airport transfers, local tours, and travel insurance to enhance clients' overall travel experience.

Vendor Relations: Building and maintaining relationships with hotels, accommodation providers, and partners to ensure clients receive premium services and benefits.

Booking and Reservations: Coordinating and securing hotel bookings, rooms, and additional services such as room upgrades, special requests, and amenities.

Client Communication: Providing exceptional customer service by promptly responding to inquiries, addressing concerns, and guiding clients through the hotel booking process.

Documentation: Assisting clients with confirmation documents, reservation details, and any necessary documentation information.

Client Consultation: Engaging with clients to understand their accommodation preferences, budget, and requirements, and recommending suitable hotel options.

Sales and Upselling: Promoting additional services such as airport transfers, local tours, and travel insurance to enhance clients' overall travel experience.

Vendor Relations: Building and maintaining relationships with hotels, accommodation providers, and partners to ensure clients receive premium services and benefits.

Booking and Reservations: Coordinating and securing hotel bookings, rooms, and additional services such as room upgrades, special requests, and amenities.

Client Communication: Providing exceptional customer service by promptly responding to inquiries, addressing concerns, and guiding clients through the hotel booking process.

Documentation: Assisting clients with confirmation documents, reservation details, and any necessary documentation information.

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Excellent and quick decision-making skills

Offer potential clients a comprehensive price quote for destination packages

Strong ability to communicate in writing and speaking

Must be legally authorized to work in the United States

Discuss itinerary options with clients and suggest destinations, transportation methods and lodging possibilities depending on the clients' interests

Coordinate payment schedules for itinerary packages or other trip components with clients and process authorized payments

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Serve as a subject matter expert in answering any questions related to our booking and guest experiences.

Act as the first line of support in triaging any issues that occur in our booking or guest experiences.

2+ years of customer sales and service experience, preferably in a travel environment

Excellent verbal and written communication skills in English

Experience working with OTA's such as Expedia, Booking.com and Airbnb a plus

Previous startup experience a plus

Problem-Solving Abilities: Proactive problem-solving skills to address any challenges or conflicts that may arise during the booking process.

Teamwork and Collaboration: Ability to collaborate effectively with artists, management, and marketing teams to align booking strategies with overall organizational objectives.

Logistics Coordination: Managing the logistical aspects of bookings, such as scheduling, travel arrangements, accommodations, technical requirements, and any other necessary arrangements.

Industry Knowledge: A strong understanding of the house music industry, including venues, event organizers, promoters, and current trends in the market.

As a Music Booking Agent, your primary responsibilities include:

Establishing Connections: Building and nurturing relationships with venues, event organizers, and promoters to secure performance opportunities for our talent.

Training & Support provided online

Must be comfortable working with minimal supervision

Proficient or at least enthusiastic about using Social Media

Earn IATA card & CLIA card

Start Booking Travel & Get Paid Immediately

Complete Training & Earn a complimentary Park Hopper Passes and a complimentary Cruise for 2

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Exceptional organizational, customer service, time management, and communication skills are essential

Experience in customer service, hospitality, or tourism

Personal experience with both domestic and international travel is considered an advantage

Research to locate the best pricing and options according to client's specifications

Promote tours, vacation packages, resorts, cruises, sporting events and more

Book itineraries for guests in their desired location, ensuring their specifications for their stay are met

Must be able to pass pre-employment requirements including criminal background check and drug screen.

Excellent organization, communication (both written and verbal), and interpersonal skills required.

Self-motivated, able to multi-task and work effectively under a minimal level of supervision in a fast-paced environment, strong problem-solving skills.

Experience in dangerous goods and HAZMAT regulations for shipping, storing, and handing is preferred

Must produce minimum of 100 shipments per day. Each shipment takes approximately 2 minutes to complete.

Monitors the booking request queue

Excellent and quick decision-making skills

Offer potential clients a comprehensive price quote for destination packages

Strong ability to communicate in writing and speaking

Must be legally authorized to work in the United States

Discuss itinerary options with clients and suggest destinations, transportation methods and lodging possibilities depending on the clients' interests

Coordinate payment schedules for itinerary packages or other trip components with clients and process authorized payments

Provide clients with information such as advisories and passport requirements

Prior experience in customer service or hospitality is preferred

Excellent communication and customer service skills

Consult with clients to determine their needs and preferences

Research and recommend destinations, accommodations, and transportation options based on preferences and budget

Book arrangements, including flights, hotels, rental cars, and activities, using online booking systems

Industry Support: Benefit from our extensive industry knowledge, resources, and ongoing support to help you succeed in your business venture.

Organizational Skills: Strong attention to detail, exceptional organizational skills, and the ability to multitask effectively in a fast-paced environment.

Client Acquisition: Proactively attract and engage potential clients through various marketing channels, networking, and referrals.

Customer-Focused: A genuine passion for providing exceptional customer service. Able to anticipate clients' needs and exceed their expectations.

Professionalism: Maintain a high level of professionalism, integrity, and confidentiality in handling client information and business transactions.

High school diploma or equivalent. Additional education or certification in hospitality, travel, or a related field is a plus.

Provide personalized recommendations based on customers' travel preferences, budgets, and requirements.

Proactively identify opportunities to upsell or cross-sell additional travel services to enhance customers' travel experiences.

Proven experience in a customer service or sales role, preferably in the travel industry.

Excellent verbal and written communication skills in English. Proficiency in additional languages is a plus.

Strong knowledge of the travel industry, including popular destinations, airlines, hotels, and booking platforms.