Booking Agent Jobs

Job Summary:
This role exists to select, execute, and track to completion the best (lowest cost meeting schedule requirements) transportation method from approved suppliers for the GSA Export shipments for our client and in collaboration with our strategic MLC collaborator. This position responds to transportation requests within required response times, uses CargoWise and government specified booking systems for transportation scheduling, and monitors, documents, and reports shipment status. This position supports performance measurement activities. This position invoices completed shipments each week using CargoWise. The Booking Agent works with the shippers to ensure that all the necessary documentation for hazardous or dangerous goods transportation is provided in advance of shipments arriving on site. The Booking Agent determines if a Transportation Control Number (TCN) exists for a shipment, and if not, creates the TCN for the shipment. The Booking Agent monitors the booking queue and prioritizes bookings on a first in, first booked basis unless otherwise requested by the client in writing. Booking requests may come from the government agency, vendors, or the MLC collaborators warehouse staff.
About Us:
Naniq is a third-party logistics company dedicated to providing the most innovative solutions for the Multinational Logistics Corporations (MLCs) we serve. We enable the MLC to deepen customer relationships by applying our expertise across many verticals (ocean, air, road, final mile, etc.). Through our vast network of contacts and partners, we offer a buffet of complex services that most MLCs are unable to easily offer on their own. Acting as the MLC, Naniq is able to capture incremental profit and deepen relationships with shippers – all to the benefit of the partnered MLC.
Pay Range:
$18.00 - $23.00 per hour
Benefits:

• Life insurance
• Disability insurance
• Voluntary Accident insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee Assistance Program
• Vision Insurance

Duties and Responsibilities:

• Calls Client’s vendors to confirm ship ready dates
• Routes, estimates cost, implements transportation orders, and tracks shipments
• Registers requested shipments in company’s supply chain software (CargoWise)
• Must produce minimum of 100 shipments per day. Each shipment takes approximately 2 minutes to complete.
• Proactively communicates and reports shipment status
• Monitors the booking request queue
• Prepares customer invoices for shipments in company’s supply chain software
• Obtains and archives proof of delivery records
• Answers phones and fields questions, as needed
• Other duties as assigned
• Updates in-process shipment status in company’s supply chain software twice per day
• Determines if TCN is assigned to a shipment, and assigns TCN if needed
• Maintains positive Client and MLC relationships
• Validates transportation vendor invoices for services provided and costs

Qualifications:

• Self-motivated, able to multi-task and work effectively under a minimal level of supervision in a fast-paced environment, strong problem-solving skills.
• Experience in UPS Click and Ship, Electronic Transportation Acquisition (ETA), the Freight Acquisition Shipping Tool (FAST), US TRANSCOM’s Next Generation Delivery Service contracts, FACTS system to prepare/receive the Transportation and Control Movement Document (TCMD) and Military Shipping Label, and TRANSCOM’s Integrated Booking System (IBS).
• Proficiency in a variety of computer software application, especially CargoWise, Excel, Word, Outlook, PowerPoint and Access software.
• Expertise in CargoWise is essential
• Experience in dangerous goods and HAZMAT regulations for shipping, storing, and handing is preferred
• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment.
• High school degree is preferred.
• Must be able to pass pre-employment requirements including criminal background check and drug screen.
• Excellent organization, communication (both written and verbal), and interpersonal skills required.

Physical Requirements:
Frequent sitting for prolonged periods of time, using hands/fingers requiring dexterity and coordination to handle files and single pieces of paper, reaching with hands and arms for items above and below desk level, talking, hearing, and seeing (up close, at a distance, along the periphery, with depth perception, and the ability to adjust focus); occasional lifting of up to 25 pounds such as small office equipment, files, stacks of paper, reference and other materials.
Reasonable Accommodation:
It is Naniq’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.