Hotel Booking Agent (W)

This is a remote position.

Reputable company specializing in providing exceptional hotel booking services to our clients. We are committed to offering personalized accommodation that meets our clients' preferences and ensure comfortable and memorable stays in various destinations.

Responsibilities:

• Problem Solving: Assisting clients with any issues related to hotel bookings, including modifications, cancellations and special requests.
• Client Communication: Providing exceptional customer service by promptly responding to inquiries, addressing concerns, and guiding clients through the hotel booking process.
• Sales and Upselling: Promoting additional services such as airport transfers, local tours, and travel insurance to enhance clients' overall travel experience.
• Vendor Relations: Building and maintaining relationships with hotels, accommodation providers, and partners to ensure clients receive premium services and benefits.
• Booking and Reservations: Coordinating and securing hotel bookings, rooms, and additional services such as room upgrades, special requests, and amenities.
• Client Consultation: Engaging with clients to understand their accommodation preferences, budget, and requirements, and recommending suitable hotel options.
• Documentation: Assisting clients with confirmation documents, reservation details, and any necessary documentation information.
• Hotel Research: Conducting thorough research on hotels, resorts, and lodging options to provide clients with accurate information on amenities, services, and location.

Requirements Authorized to work in the U.S.

18+

Our company is located in California but we are looking for agents that live in the U.S. Due to seller of travel requirements, you cannot live in California.

Benefits Flexible schedule

Full time or part time