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Banking Chat Specialist Jobs

Online Banking Specialist Jobs
By Allegiance Bank At , Houston, 77040
Minimum of 3 years of experience in Online Banking or Treasury Management services.
Associates Degree in related field or equivalent work experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Supports Online Banking in planning, testing, and execution of services and new products.
Assists in developing and maintaining training on online banking products and act as a resource for bank personnel.
Position requires ability to concentrate on work to maintain a high level of efficiency even when interruptions occur.
Chat Specialist Jobs
By Reynolds and Reynolds At , Memphis, 37501 $13 an hour
Develop and maintain a knowledge base of the evolving products and services
Previous experience in retail customer service or the automotive industry preferred but not necessary
Have a handle on basic internet and window based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Excellent written and verbal communication skills
Quiet, dedicated work space free from distractions - this is a remote position
Chat Bot Specialist Jobs
By DraftKings Inc. At Carson City, NV, United States
Strong organizational and project management skills.
What you’ll do as a Chatbot Specialist, Knowledge Management:
At least two years of support, knowledge base, compliance/regulatory, or related content creation experience.
Previous experience in creating content for a Knowledge Base or Help Center.
Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. Equivalent industry experience will also be considered.
Zendesk, Tableau, and/or SQL experience preferred.
Project Chat Specialist Jobs
By banci banci At United States
Job Title: Remote Project ChatSpecialist
Customers will benefit from the successful candidate's prompt and accurate service
Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager
You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns
You will also establish new consumer relationships in order to better understand and address their needs
- Health and dental insurance
Chat Specialist Jobs
By Percepta At Mississippi, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At North Carolina, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Florida, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Georgia, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Michigan, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At South Carolina, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Tennessee, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Banking Operations Specialist Jobs
By Lili At New York City Metropolitan Area, United States
Tracking of dispute status and decisioning to support required regulatory and legal requirements.
3 years experience working in a banking/payment processing-related operations role.
Experience resolving customer claims and disputes
Excellent interpersonal and written communication skills.
Strong analytical, organizational, and prioritizing skills.
Advanced Microsoft Office, experience with Zendesk is a plus.
Global Banking & Markets, Gs Select Banking Specialist, Richardson, Texas
By Goldman Sachs At Richardson, TX, United States
Establish strong working relationships with Regional Lending Managers and functional partners including Technology, Credit, Product, Operations, Compliance and Legal
Strict adherence to credit policy, procedures and compliance requirements
Manage and execute assigned projects with time proficiency and ownership
Knowledge of and adherence to Firm's Business Principles and Client Service Values
Exceptional call-handling skills; ability to probe and listen to help clarify inquiries while delivering exceptional client service
Strong verbal and written communication skills, as well as strong organizational and interpersonal skills
Banking Operations Specialist Jobs
By BM Technologies, Inc. (BMTX) f/k/a BankMobile At Radnor, PA, United States
Relevant Bachelor’s degree or minimum 5 years banking operations experience
Solid understanding and strong working knowledge of banking regulations
Demonstrates analytical problem solving skills.
Has the ability to acquire new skills efficiently, and thrives in a collaborative team environment
Meets critical processing deadlines for all assigned tasks.
Understand banking regulations to minimize or eliminate potential loss.
Customer Banking Specialist - Carnarvon 28.5 Hr/Week
By Commonwealth Bank At Country Homes, WA, United States
Build a personal connection with customers through meaningful conversations
Work with customers to help them use our in-branch technology and digital banking options
Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
Perform interviews and process applications for personal loans, credit cards and associated products
Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions
Chat Specialist Jobs
By Reynolds and Reynolds At , Charleston, 25301, Wv $13 an hour
Develop and maintain a knowledge base of the evolving products and services
Previous experience in retail customer service or the automotive industry preferred but not necessary
Have a handle on basic internet and window based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Excellent written and verbal communication skills
Quiet, dedicated work space free from distractions - this is a remote position
Banking Operations Specialist Jobs
By Talent Table At , Oakland, 94611, Ca $26.70 an hour
Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML responsibilities as needed within the role.
Proficiency with technical tools, such as Google and Microsoft Suite, Slack, and Customer. Relationship Management (CRM) software is preferred.
Effectively work in a remote or distributed work environment and collaborate with team members through internal messaging tools and video conferencing.
Interest in implementing feedback and dedicated to the improvement of your skills and work.
Analytic, written, and verbal communication skills.
A desire to help achieve new milestones and improve the customer experience.
Global Banking & Markets, Gs Select Banking Specialist, Richardson, Texas
By Goldman Sachs At , Richardson, 75082, Tx
Establish strong working relationships with Regional Lending Managers and functional partners including Technology, Credit, Product, Operations, Compliance and Legal
Strict adherence to credit policy, procedures and compliance requirements
Manage and execute assigned projects with time proficiency and ownership
Knowledge of and adherence to Firm's Business Principles and Client Service Values
Exceptional call-handling skills; ability to probe and listen to help clarify inquiries while delivering exceptional client service
Strong verbal and written communication skills, as well as strong organizational and interpersonal skills
Global Banking & Markets, Gs Select Banking Specialist, Draper, Utah
By Goldman Sachs At , Draper, 84020, Ut
Establish strong working relationships with Regional Lending Managers and functional partners including Technology, Credit, Product, Operations, Compliance and Legal
Strict adherence to credit policy, procedures and compliance requirements
Manage and execute assigned projects with time proficiency and ownership
Knowledge of and adherence to Firm's Business Principles and Client Service Values
Exceptional call-handling skills; ability to probe and listen to help clarify inquiries while delivering exceptional client service
Strong verbal and written communication skills, as well as strong organizational and interpersonal skills
Specialist, Banking Operations Jobs
By Charles Schwab At , Westlake, Tx $50,600 - $67,500 a year
2+ years’ experience in client service or operations with brokerage/financial industry preferred.
Bachelor’s degree or equivalent work experience preferred.
Strong interpersonal, verbal, and written communication skills.
Excellent operational and follow-up skills with the ability to handle complex work.
Intermediate to advanced level of knowledge regarding regulatory, audit and compliance policies regarding the securities industry.
Responding to questions on a wide array of technical and operational subjects.

Are you looking for a job that combines your customer service skills with your passion for banking? We are looking for a Banking Chat Specialist to join our team and provide exceptional customer service to our clients. You will be the first point of contact for our customers and will be responsible for answering their questions, resolving their issues, and providing them with the best banking experience possible. If you are an enthusiastic and motivated individual who loves helping people, this is the perfect job for you!

Overview:

A Banking Chat Specialist is a customer service professional who provides customer support and assistance to customers via online chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information about banking products and services.

Detailed Job Description:

A Banking Chat Specialist is responsible for providing customer service and support to customers via online chat. They must be able to answer customer inquiries, resolve customer issues, and provide helpful information about banking products and services. They must also be able to maintain customer records, track customer interactions, and follow up with customers.

What is Banking Chat Specialist Job Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multitask and prioritize tasks
• Knowledge of banking products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team

What is Banking Chat Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a banking or financial services environment
• Knowledge of banking products and services
• Knowledge of customer service principles and practices

What is Banking Chat Specialist Job Knowledge?

• Knowledge of banking products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of banking regulations and laws

What is Banking Chat Specialist Job Experience?

• Previous customer service experience
• Previous experience in a banking or financial services environment

What is Banking Chat Specialist Job Responsibilities?

• Respond to customer inquiries via online chat
• Resolve customer issues in a timely manner
• Provide helpful information about banking products and services
• Maintain customer records and track customer interactions
• Follow up with customers to ensure satisfaction
• Adhere to banking regulations and laws