Associate Claims Adjuster Trainee Jobs in Dallas, Texas

Excellent critical thinking, empathy, desk management, communication, and customer service skills.

Bachelor’s degree or equivalent education, training, or experience.

Evaluate claims for coverage, compensability, and benefit determination. Ensure benefits are delivered timely and accurately.

During the training program, you will also learn the skills required to:

Communicate, educate, and assist injured workers in navigating the workers compensation system.

Collaborate with the policyholder, provider, and injured worker to ensure quality care and a return to productive life.

Partner with appraisers/estimators to manage vehicle repairs

Instead of a degree, a combined total of five years post-secondary and/or relevant work experience

Duties & Responsibilities (upon Completion Of Training)

Determine liability (who’s at fault for the damages)

Interview customers, claimants, and witnesses

Negotiate with customers and other insurance carriers and resolve claims

Acquire and apply knowledge of legal concepts, medical terminology and home construction.

Excellent written and verbal communication skills

Strong interpersonal and leadership skills

Competitive salaries and exceptional benefits

Be there to help customers in their times of need and restore peace of mind.

Conduct thorough examinations of claims through investigations, which includes assessing loss sites, performing research and consulting experts.

Contact and establish a rapport with customer, injured party or property owner to obtain information. Comply with 24-hour contact requirements.

No claims experience required but two years of business experience preferred

Computer knowledge, especially Microsoft Word and Excel, desired

Obtain all relevant facts to determine coverage, liability or compensability on claims files.

Determine and analyze damages through appraisal, inspection and investigation.

Evaluate information to assess proper resolution of claims to determine appropriate and fair payout.

A four-year degree from an accredited institution or equivalent experience

1-3 years’ experience handling claims, including understanding and interpreting auto policies

Knowledge of and adherence to the state laws and regulations governing the handling of auto liability claims

Exceptional organization skills while moving from task to task in a high pace environment

Analyze, review, and interpret policies to assess coverage and liability

Handle simple to moderate complexity claims, including single vehicle losses to glass claims

Study insurance policies, endorsements, and forms to develop foundational product knowledge

Develop claim negotiation and settlement skills

Develop specialized skills including but, not limited to estimating and use of designated computer-based programs for loss adjustment

Associate’s degree required; bachelor’s degree preferred, or equivalent industry exposure/experience

Apply basic problem resolution skills and effective interpersonal skills

Investigate, evaluate, and settle entry-level insurance claims

No experience is necessary - insurance, business or customer service experience is preferred.

Bachelor’s degree preferred or equivalent experience.

Working knowledge of MS Office applications.

Assist customers that have been involved in an auto accident.

Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss.

Confirms or denies coverage of the claim based on the facts and the policy terms and conditions.

Acquire and apply knowledge of legal concepts, medical terminology and home construction.

Excellent written and verbal communication skills

Strong interpersonal and leadership skills

Competitive salaries and exceptional benefits

Be there to help customers in their times of need and restore peace of mind.

Conduct thorough examinations of claims through investigations, which includes assessing loss sites, performing research and consulting experts.

Time management skills from a global case management and pending perspective (vs. transactional)

Identifies customer needs and works to meet those needs using appropriate customer service skills

Bachelor’s degree preferred or equivalent experience

0-2 years of related experience

Effective verbal and written communication skills

Problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources

Build and maintain effective internal and external working relationships. Collaborate with internal support teams and management as appropriate.

What other skills/experience would be helpful to have?

Strong analytical, listening, problem solving, critical thinking and negotiating skills.

Minimum of one-year professional work experience

Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers.

Proven ability to work independently with minimal supervision to manage schedules and meet deadlines.

Excellent written and verbal skills to communicate with team members, management, customers, counselors, and other employees of the organization

Automotive knowledge required. Please see the job requirements below

Prior experience in a work from home position

This is a remote work from home position.

What other skills/experience would be helpful to have?

Starting pay for this position is $20.00-$23.00 per hour depending on experience

Three-point contact, initial investigation, initial benefit determination.

Ability to manage and direct medical care, including strategies to maintain medical control and objection when appropriate.

Identify and manage subrogation issues on workers’ compensation claims.

Essential Duties and Responsibilities Upon Completion of Training:

Ability to identify and address questionable (AOE/COE) claims.

Establish and monitor reserves at periodic intervals.

Proficient oral and written communication skills

Proficient interpersonal and organizational skills

Independent, Sound decision-making and problem-solving skills

Applying for this job indicates your acknowledgement and understanding of the following statements:

Routing claim issues to next level or appropriate support areas; following up to ensure completion.

Inputting, reviewing and validating the claims data received; evaluating their reliability and effectiveness in line with coverage and appraisal.

Starting Pay $20 - $23/hr depending on experience + shift premiums

Candidates with direct envelope: 2-4 years experience is preferred.

Candidates with some or no direct envelope: a minimum of 18-24 months of relevant mechanical experience is required.

Advanced mechanical, troubleshooting and problem solving skills.

Basic math skills and the ability to accurately read a ruler; basic computer skills.

Machine Adjuster Rewards & Benefits:

1-2 years of work experience

Prior customer service experience a plus but not required

Experience with Google Suite, Britecore, Zendesk, or Snapsheet is helpful but not required

Reliable and consistent with the desire to provide an outstanding customer experience

Flexible remote work in any US location (keeping east coast hours)

Surety bond and renter's insurance claim intake

Excellent time management and organisational skills

Background in Claims management or adjusting

Through the use of human-centric technology, we will be a global leader in end-to-end risk management.

Other duties as assigned by your manager

Minimum of 1-2 years of experience within a similar claims or insurance position

Strong analytical and communication skills

Partner with appraisers/estimators to manage vehicle repairs

Instead of a degree, a combined total of five years post-secondary and/or relevant work experience

Duties & Responsibilities (upon Completion Of Training)

Determine liability (who’s at fault for the damages)

Interview customers, claimants, and witnesses

Negotiate with customers and other insurance carriers and resolve claims

Partner with appraisers/estimators to manage vehicle repairs

Instead of a degree, a combined total of five years post-secondary and/or relevant work experience

Duties & Responsibilities (upon Completion Of Training)

Determine liability (who’s at fault for the damages)

Interview customers, claimants, and witnesses

Negotiate with customers and other insurance carriers and resolve claims

Time management skills from a global case management and pending perspective (vs. transactional)

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

Identifies customer needs and works to meet those needs using appropriate customer service skills

Bachelor’s degree preferred or equivalent experience

0-2 years of related experience

Effective verbal and written communication skills

Time management skills from a global case management and pending perspective (vs. transactional)

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

Identifies customer needs and works to meet those needs using appropriate customer service skills

Bachelor’s degree preferred or equivalent experience

0-2 years of related experience

Effective verbal and written communication skills

Time management skills from a global case management and pending perspective (vs. transactional)

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

Identifies customer needs and works to meet those needs using appropriate customer service skills

Bachelor’s degree preferred or equivalent experience

0-2 years of related experience

Effective verbal and written communication skills

Organizational skills – attention to detail, time management, focus on priorities, thoroughness, follow up

Claims Trainees gain the skills & experience to succeed at:

We offer our staff career advancement possibilities

Click Here to review our U.S. Eligibility Requirements

Learning to investigate claims with overall instruction, exposure and preparation

Analyzing & evaluating claims to make appropriate decisions & recommendations

Occasionally may be in charge of unit training and handle some management tasks upon delegation (Technical Specialist/Senior Technical Specialist level)

Proficient in handling complex cases, prioritizing work and manage pending (Technical Specialist/Senior Technical Specialist level)

4 year college degree or equivalent claims/insurance experience

Knowledge of Microsoft Office applications, Outlook, and Internet applications

Excellent written and oral communication skills

Solid relationship building and interpersonal skills necessary to service internal/external customers