Claims Trainee Jobs

Our client, a growing insurance company is looking for 6 claims trainees for their office in San Diego, CA. These will be in-office positions

Responsibilities

• Maintains a diary system for file review and document files to reflect status of work being performed on the file.
• Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss.
• Assist customers that have been involved in an auto accident.
• Effectively negotiates the settlement of claims of varying complexity with little direction and more complex claims under the direction of their supervisor/manager.
• Keeps the insured and others informed about the claim’s status with patience, clarity, timely and accurate written/verbal communications to resolve claims efficiently and effectively.
• Engages and manages with parties involved in the claims process by determining facts, causation, damages, and exposure; monitors costs to ensure they are reasonable and necessary.
• Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.
• Documents and communicates all claims activities timely and effectively and in a manner which supports the outcome of the claims file
• Confirms or denies coverage of the claim based on the facts and the policy terms and conditions.

Ideal candidates will have

• Must have strong analytical skills necessary to make decisions, resolve issues inherent in handling claims effectively by dealing with situations at various levels of intensity and reach a resolution.
• No experience is necessary - insurance, business or customer service experience is preferred.
• Able to learn California insurance claims regulatory compliance, relevant case law and California claims legal framework.
• Working knowledge of MS Office applications.
• Bachelor’s degree preferred or equivalent experience.