Claims Adjuster Trainee Jobs

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a training period of about 12 weeks. After graduating from training, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Candidates must reside in Houston, TX.

Duties & Responsibilities (upon Completion Of Training)

• Partner with appraisers/estimators to manage vehicle repairs
• Interview customers, claimants, and witnesses
• Determine coverage
• Determine liability (who’s at fault for the damages)
• Negotiate with customers and other insurance carriers and resolve claims

Must-have Qualifications

• Bachelor's degree or higher
• Instead of a degree, a combined total of five years post-secondary and/or relevant work experience

Schedule: Training Monday - Friday, 8:30 am - 5:30 pm for 2-3 months; after training Tuesday - Saturday, 9 am - 6 pm

Location: 1045 Wisterwood Drive #150 Houston, TX 77043

Compensation

• Once you complete training (which includes passing any necessary testing requirements), your salary will range from $50,000 - $53,000/year, however, during training, you will be paid an hourly rate based on your annual salary
• Gainshare bonus up to 16% of your eligible earnings based on company performance
• An additional 10% when you work evening or weekend hours

Benefits

• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• 401(k) with dollar-for-dollar company match up to 6%
• Paid time off
• Medical, dental & vision, including free preventative care
• Career development & tuition assistance
• Health care flexible spending accounts, health savings accounts, & life insurance
• Wellness & mental health programs
• Paid & unpaid sick leave where applicable, as well as short & long-term disability

Equal Opportunity Employer

Job

Claims

Primary Location

United States-Texas-Houston

Schedule

Full-time

Employee Status

Regular

Work From Home

No