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Appointment Center Representative Jobs

On-Call Appointment Center Service Representative (El Cajon)
By Kaiser Permanente At , El Cajon
Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
Prioritizes member needs and offers alternatives to members when appropriate.
Utilizes superior customer service skills to provide service to members when diffusing difficult member encounters.
Assume other activities and responsibilities from time to time as directed.
Two or more of the following: One (1) year of customer service experience. One (1) year of personal computer experience.
Demonstrated knowledge of medical terminology.
Appointment Representative - Central Scheduling
By Billings Clinic At , Billings, 59101 $15.00 - $16.50 an hour
Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
Prior experience in a customer service related field preferred; health care experience is desirable
Accesses on-line physician/provider scheduling protocols for each appointment scheduled to ensure scheduling accuracy.
Verifies basic demographic information when scheduling; pre-registers all new patients and fully registers all outreach clinic patients.
Informs patients of any financial/insurance obligations they may expect at the time of their appointment.
Performs clerical duties to include filing, mailing patient appointment reminders, faxing outreach schedules, and completing ancillary service orders.
Teller Center Representative Jobs
By GECU At , El Paso, 79925, Tx $15.75 - $19.10 an hour
Creates memorable member experience through exceptional member interactions which include enthusiastic greetings and closing phrases.
Basic clerical skills such as typing, 10-key calculator, personal computer and software applications
Excellent communication skills, both oral and written and good organizational skills. Ability to work well under pressure.
High school diploma or equivalent and 6 months similar or related experience. Cash handling experience preferred.
Good understanding of check negotiation and placement of check holds in order to mitigate check fraud losses.
Balance cash box assignment at the end of the day.
Sales Representative / Appointment Generator
By Coolray Heating, Cooling, Plumbing, Electrical At Nashville, TN, United States
Prior experience working is retail is highly desired but not required
A+ communication and customer service skills
No HVAC or Water Treatment experience required
Explain features and benefits of the various products and services while soliciting information from the customers on their individual needs
Required to be standing/walking or sitting for 4-8 hours at a time
Must be outgoing, energetic, and self-motivated
Appointment Setting Professional/Call Center )
By Toyota of North Charlotte At Charlotte, NC, United States
Career path and management program available
Call center experience is helpful, but not necessary
Competitive benefit package including Medical/Dental/Life Insurance
5-day work week (Guarantee based on 49 hours, Saturday's and Sunday's are mandatory)
Appointment Setting Professional/Call Center
By Toyota of North Charlotte At Huntersville, NC, United States
Career path and management program available
Call center experience is helpful, but not necessary
Competitive benefit package including Medical/Dental/Life Insurance
5-day work week (Guarantee based on 49 hours, Saturday's and Sunday's are mandatory)
Customer Service Representative/Appointment Coodinator
By HERBERT ROSCOE NEAL III At Nashua, NH, United States

Answer Service Phone Calls and Make Appointments Customer Service Responsibilities: Answering the Phone Qualifications: Customer Service Skills

Appointment Business Center Scheduler Ii
By University of Arkansas At , Little Rock, Ar $31,741 a year
Education discount for staff and dependents (undergraduate only)
Career Training and Educational Opportunities
Two (2) years of customer service or healthcare experience
General knowledge of office machines including printers and scanners
Experience in registration, billing, or scheduling in a healthcare environment
Knowledge of basic medical terminology
Appointment Business Center Scheduler I
By University of Arkansas At , Little Rock, Ar $31,200 a year
Education discount for staff and dependents (undergraduate only)
Career Training and Educational Opportunities
General knowledge of office machines including printers and scanners.
Experience in registration, billing, or scheduling in a healthcare environment
Knowledge of basic medical terminology
Health: Medical, Dental and Vision plans available for qualifying staff and family
Call Center Representative/Appointment Setter
By American Home Remodeling At , Corona, 92878, Ca $14 an hour
At least 1 year of Call Center/Appointment setting experience
Maintaining an hourly call goal
Answering phones and routing calls
Being punctual and on task
High School Diploma or equivalent
Part-time, $14 per hour with incentivized bonus plan for overall average of $16.00 – $18.00!
Appointment Scheduler - Concord Medical Center
By Summit Medical Group At Knoxville, TN, United States
Performs duties in a professional manner while exhibiting a courteous and cooperative demeanor to patients, co-workers, management, and the public.
Answers incoming phone calls in a prompt, courteous and helpful manner.
Directs all calls to appropriate areas and / or extensions.
Records messages with accuracy and conciseness while prompting patients and other callers for pertinent information.
Answers and screens telephone calls, takes messages, and provides appropriate information to phone callers.
Verifies and updates necessary information in the medical records / database.
Appointment Center Scheduler I
By Denver Health At , Denver, 80204, Co $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Appointment Services Representative Jobs
By Medical College of Wisconsin At , Milwaukee, 53226, Wi
Appropriate experience may be substituted for education on an equivalent basis.
Manages web appointment requests for assigned team.
Competitive Vacation and Paid Holidays offered
For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits
Schedules, cancels and reschedules appointments via phone for multiple specialties and locations including providing directions, instructions and other information regarding appointments.
Follows detailed protocols and enterprise scheduling tools to ensure accuracy of all appointment scheduling, registration and information given to callers.
Appointment Center Specialist Jobs
By Groundworks At , Virginia Beach, 23454, Va $20 - $25 an hour
Must be positive and motivated with excellent communications skills
Good phone skills and a competitive nature
Unlimited earning potential in a professional work environment
Answer inbound calls and make warm outbound calls using an automated dialer. All calls are warm, no cold calling!
Ability to adapt quickly to changes in work strategy
Schedule advertised free inspection and estimate appointments

Are you looking for a job that offers a great work/life balance? We are looking for an Appointment Center Representative to join our team and help us provide excellent customer service! You'll be responsible for scheduling appointments, answering customer inquiries, and providing general customer service support. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Job Description of Appointment Center Representative The Appointment Center Representative is responsible for providing customer service and scheduling appointments for customers. They are the first point of contact for customers and must be able to handle inquiries and provide accurate information. The Appointment Center Representative must be able to multitask and handle a high volume of calls in a timely manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to handle a high volume of calls
• Knowledge of scheduling software
• Knowledge of customer service principles
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of scheduling software
• Knowledge of customer service principles
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to handle a high volume of calls
Job Knowledge
• Knowledge of customer service principles
• Knowledge of scheduling software
• Knowledge of appointment scheduling processes
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous appointment scheduling experience
• Previous experience working in a call center
Job Responsibilities
• Answer incoming calls and provide customer service
• Schedule appointments for customers
• Follow up with customers to confirm appointments
• Handle customer inquiries and provide accurate information
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management