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Appointment Business Center Scheduler Ii

Company

University of Arkansas

Address , Little Rock, Ar
Employment type
Salary $31,741 a year
Expires 2023-07-28
Posted at 11 months ago
Job Description
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Type of Position:

Job Type:
Regular

Work Shift:
Sponsorship Available:
No

Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
The safety of our team members at the University of Arkansas for Medical Sciences is our top priority. For this reason, successful applicants for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with our Student & Employee Health Services dept. UAMS will adhere to all federal, state and local regulations and will obtain necessary proof of vaccination prior to employment to ensure compliance.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):
  • Basic Life Insurance up to $50,000
  • Merchant Discounts
  • Career Training and Educational Opportunities
  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Education discount for staff and dependents (undergraduate only)
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
  • Retirement: Up to 10% matched contribution from UAMS
  • Holiday, Vacation and Sick Leave
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
UAMS is an
Affirmative Action and Equal Opportunity Employer
of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more:
For general application assistance or if you have questions about a job posting, please contact Human Resources at .

Department:
ICE | CORE PA Call Center

Department's Website:

Summary of Job Duties:
The Appointment Business Center Scheduler II [Access Coordinator II] answers telephones and coordinates appointments in a call center environment.

Qualifications:
Minimum Qualifications:
  • High school diploma/GED
  • General knowledge of office machines including printers and scanners
  • Excellent telephone etiquette skills
  • Basic proficiency with computers (preferably MS Office)
  • Two (2) years of customer service or healthcare experience
Preferred Qualifications:
  • Knowledge of basic medical terminology
  • Call center experience
  • Experience in registration, billing, or scheduling in a healthcare environment
Responsibilities:
  • Inputs and/or updates accurate patient information.
  • Must maintain strict confidentiality.
  • Communicates accurate and complete information.
  • Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
  • Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
  • Schedules, reschedules, coordinates, and cancels appointments.
  • Performs other duties as assigned.

Additional Information:

Salary Information:
$31,740.80

Required Documents to Apply:
List of three Professional References (name, email, business title), Resume

Optional Documents:
Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:
Please contactfor any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site
UASYS
Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:
Yes