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Aftersales Manager Jobs

District Manager Aftersales - Metro New York
By General Motors At , New York $80,982 - $122,640 a year
Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies
Information Management (utilizing & interpreting appropriate reports and resources)
Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations
Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support
Ability to manage time and projects and measure/prioritize work effectively with limited supervision
Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion
District Manager Aftersales Jobs
By General Motors At ,
Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies
Information Management (utilizing & interpreting appropriate reports and resources)
Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations
Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support
Ability to manage time and projects and measure/prioritize work effectively with limited supervision
Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion
District Manager Aftersales Jobs
By General Motors At , Remote
Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies
Information Management (utilizing & interpreting appropriate reports and resources)
Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations
Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support
Ability to manage time and projects and measure/prioritize work effectively with limited supervision
Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion
Director Of Aftersales Jobs
By SEA Electric At Detroit Metropolitan Area, United States
At least 8+ years’ experience in diagnostics, service management,
Directly manage Service Engineers and Technicians setting priorities for team travel requirements, issue resolution, and maintenance schedules.
Strong leadership skills; and technical training experience.
#EVs, #tCommercial Trucks #Operations Management #Aftermarket
Manage cross-functional employee personnel groups in all regions such as technical documents, engineering, drivers, parts, warranty, and shop employees.
BS/BA in Engineering, Automotive Technology, or related experience
Business Promotions Specialist - (Aftersales Marketing)
By Porsche Cars North America At Atlanta, GA, United States
Management and coordination of AfterSales Communications – I.e.: Internal, Field, Porsche Center newsletter and Ad Hoc.
Strong financial analytical ability – budget management
Marketing KPI development and management, including ROI
Maintain confidentiality of sensitive information and assess how to manage the communication flow accordingly.
Minimum of 5 years marketing, advertising, or communications experience (automotive OEM preferred) (Passion brand experience a plus)
Ad agency experience preferred (client or agency side)
District Manager Aftersales - Southeast Region
By General Motors At Florida, United States
Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies
Information Management (utilizing & interpreting appropriate reports and resources)
Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations
Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support
Ability to manage time and projects and measure/prioritize work effectively with limited supervision
Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion
Aftersales Coordinator Jobs
By Ducati North America At Sunnyvale, CA, United States
Maximize effective communication of visual presentation standards, procedures, and product knowledge to convey best practices to dealers
Manage company showroom and event inventory
Help coordinate the SuMisura program (Ducati's Custom Race Suit offerings) through awareness and dealer training
3+ years of industry wholesale and/ or dealership experience strongly preferred
Strong knowledge of motorcycle apparel trends, styles, and brands
Excellent interpersonal and communication skills
Aftersales Manager Jobs
By ITP (International Talent Partnership) At Ohio, United States
Role: After Sales Support Manager
·5 years of experience in a similar product support field (construction equipment).
·MUST have knowledge and understanding of how a construction equipment dealership/distribution network operates.
·Experience with products such as; Telehandlers, Loaders, Excavators and/or wider Material Handling equipment.
Location: Eastern Region – US (OH / KY /TN /WV /VA)
Salary: $100,000+ (negotiable) plus package
Genesis Aftersales Market Manager
By Hyundai Motor America At , Chicago, Il $103,700 - $140,300 a year
~ Retail experience a plus.
~ Industry Knowledge – Automotive Retail.
#LI-Hybrid (80% Onsite/ 20% Remote)
It’s time you rethink what you expect from an employer.
~ Regularly contact retailers to communicate, implement and administer GMA programs, policies and procedures.
~ Communicate GMA assigned objectives and work with retailers to ensure progress towards attainment of objectives.
District Manager Aftersales - Kansas City, Mo
By General Motors At , , Mo
Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies
Information Management (utilizing & interpreting appropriate reports and resources)
Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations
Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support
Ability to manage time and projects and measure/prioritize work effectively with limited supervision
Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion
Aftersales Business Manager Jobs
By Ferrari At , , Nj
Background must be well-rounded in the area of sales and dealer business management and analysis
Knowledge of dealership operations and extensive customer relations skills
Prepare and verbally present structured presentations at annual Service Managers, Factory and in-house company meetings
Manages the Network performances to ascertain the compliance to the standard
Back up the Area Managers while performing dealers’ visits
Bachelor’s Degree with strong related experience
District Manager Aftersales - Indianapolis
By General Motors At , Remote
Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies
Information Management (utilizing & interpreting appropriate reports and resources)
Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations
Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support
Ability to manage time and projects and measure/prioritize work effectively with limited supervision
Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion
Senior Manager - Global Aftersales Demand Planning
By General Motors At United States
Market Knowledge – Know competitors, suppliers of demand planning services, modeling and systems.
Significant experience in understand Supplier Planning parameters (Sales, Order input, Inventory Policies, and distribution layout)
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Provides strategic direction within Parts Demand Planning, Forecasting and Fulfillment areas.
Leads and promotes cultural change in CCA to have a demand-planning mindset
Bring in innovation on demand improvements like Demand Sensing, Demand Smoothing and SKU level forecast variation.
Manager, Remanufacturing And Aftersales Parts Purchasing
By Mazda North American Operations At Irvine, CA, United States
Bachelor’s degree in Supply Chain Management, Business Management, or related field, or equivalent combination of education, training, and work experience.
Strong vendor production negotiation and management skills.
Supply Chain Management and/or Logistics training; APICS certification, i.e., CPIM, CSCP.
Project Management certification preferred, but not required.
Lead 2nd Line Purchasing team with timely plans and project management for each new program and initiative based on organizational strategies.
Cost analysis, negotiation, and strategic project management.

Are you looking for a challenging and rewarding role in aftersales management? We are looking for an experienced Aftersales Manager to join our team and help us provide the best customer service possible. You will be responsible for managing our aftersales team, ensuring customer satisfaction, and developing strategies to increase customer loyalty. If you are an experienced leader with a passion for customer service, this could be the perfect job for you!

Overview:

An Aftersales Manager is responsible for managing the aftersales service of a company, ensuring customer satisfaction and maintaining customer loyalty. They are responsible for developing and implementing strategies to improve customer service, managing customer complaints, and ensuring customer satisfaction.

Detailed Job Description:

The Aftersales Manager is responsible for overseeing the aftersales service of a company, ensuring customer satisfaction and maintaining customer loyalty. They are responsible for developing and implementing strategies to improve customer service, managing customer complaints, and ensuring customer satisfaction. They must be able to identify customer needs and develop strategies to meet those needs. They must be able to analyze customer feedback and develop strategies to improve customer service. They must be able to manage customer complaints and ensure customer satisfaction.

What is Aftersales Manager Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to analyze customer feedback
• Ability to develop strategies to improve customer service
• Ability to manage customer complaints
• Ability to identify customer needs
• Ability to develop strategies to meet customer needs
• Ability to work in a team environment
• Ability to work independently

What is Aftersales Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service standards

What is Aftersales Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service standards

What is Aftersales Manager Job Experience?

• 5+ years of experience in customer service or related field
• Experience in developing and implementing customer service strategies
• Experience in managing customer complaints
• Experience in analyzing customer feedback

What is Aftersales Manager Job Responsibilities?

• Develop and implement strategies to improve customer service
• Manage customer complaints
• Ensure customer satisfaction
• Identify customer needs
• Develop strategies to meet customer needs
• Analyze customer feedback
• Work in a team environment
• Work independently