Writer/Editor - Patient Communication & Engagement

$87,300.00-$139,800.00

Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.

In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work.

Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period.

Are you eager to drive positive impact and build a better, stronger, and more durable MSK for our patients, employees, and communities? We are excited to recruit a Writer/Editor to join the Patient Communication & Engagement team. We are looking for someone who is passionate about supporting patient communication needs at one of the nation’s leading cancer centers.

You are:

• Flexible in your editing approach to facilitate compromises.
• Effective at ensuring that new materials align with stakeholders’ goals and expectations.
• Exceptionally skilled in writing and copy editing.
• Eager to apply insights from past efforts to new situations.
• Capable of communicating clearly and concisely with collaborators so that they understand your edits and the rationale behind them.

You will:

• Edit materials for audiences with varying degrees of health literacy (typically grade 6 to 8 according to the SMOG Index) by improving clarity, format, and flow, while adhering to MSK house style, AP style, and the Merriam-Webster dictionary for spelling, grammar, and punctuation.
• Assist in making decisions about additions and changes to the Patient Communication & Engagement style guide.
• Write materials for a lay audience of patients and caregivers. Materials include (but are not limited to): patient portal messages and announcements; emails; printed letters; text messages; brochures; signage; and content for MSK.org.
• Oversee projects from start to finish, as needed, including gaining an understanding of the scope of work, establishing an appropriate timeline, working across teams within Marketing & Communication and across MSK, and delivering and measuring results.

You have:

• Familiarity with search engine optimization (SEO) tools and best practices.
• Proficiency with Microsoft Office Suite; experience with HTML, Figma, Miro, and/or Airtable is a plus.
• The ability to present complex subject matter in clear and understandable terms.
• A collaborative spirit and solution-oriented approach.
• 4 to 7 years of experience writing/editing about health, science, or related field for a lay audience.

*Please note this role can be 100% remote or hybrid

Pay Range $87,300.00-$139,800.00

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MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.