Warranty Administrator Jobs

InfraHire is looking for Warranty Administrator in Fresno, CA.
Prepares, records, and submits warranty claims to the distributor and reconciles them accordingly. Responsible for clerical duties for Service Department.
Job Responsibilities

• Keeps informed of all factory recalls and bulletins.
• Processes warranty claims on a timely basis.
• Analyzes claims denied and if applicable, resubmits them as soon as possible or obtains authorization to cancel them.
• Performs other duties as assigned by management.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Keeps up to date on warranty training and certifications.
• Authorizes all warranty claims.
• Trains advisors and technicians on warranty coverage.
• Works with Warehouse Manager for all part returns, core returns, purging of old parts and scrapping parts.
• Reads news or updates released.
• Assists with the cashier and telephone duties as needed.
• Ensures that clients are invoiced for uncovered and unauthorized claims.
• Processes all warranty paperwork to ensure proper documentation.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems.
• Identifies exceptional cases which may result in special agreements with the manufacturer/supplier; completes the required documents and follows up.
• Verifies criteria required and as required by warranty certificates.
• Assists with body shop warranty claims.
• Stays in contact with warranty personnel in order to keep a positive relationship with all OEMS.
• Files and maintains all service records as required by warrantor.
• Analyzes and reviews credits (amounts claimed which must be defrayed by the dealer).

Qualifications

• One to two years' experience as a Warranty Administrator
• BS/BA Degree or one year equivalent work experience

InfraHire is an Equal Opportunity Employer.