Warranty Administrator - Kearny Mesa Hyundai

Warranty Administrator – Kearny Mesa Hyundai
Job Summary:
Warranty Administrators make sure the dealership is paid warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, Warranty Administrators are expected to uphold the highest ethical standards.
Compensation:
Hourly plus commissions
Responsibilities:

• Keeping abreast of all factory recalls and announcements.
• Maintaining all service and customer records as required by the warrantor.
• Keeping tracking of all warranty parts by noting the repair order number, date of replacement and date which the part may be disposed.
• Balance funds on third party warranty schedules
• Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.
• Processing all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor.
• Processing extended warranty and prepaid maintenance plan documents for the purpose of receiving payment in full within a timely manner
• Reconciling all warranty receivables and working with the accounting department to obtain payments.
• Other duties assigned
• Processes third party warranty transactions for payment.
• Processes pre-paid maintenance claims, balances funds on schedule.
• Ensures all necessary documentation is attached to repair order prior to processing.
• Processes manufacture included maintenance claims, balances on schedule.
• Monitoring daily deposits and reconcile all transactions
• Verifies all documentation in repair orders is correct prior to processing.
• Ensures all dollar amounts are correct and recorded on repair orders, routes funds to proper accounts.
• Reconciling receivables with schedules to match payment and claim amounts

Required Skills/Abilities:

• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to work independently and in a fast-paced environment.
• Excellent verbal and written communication skills.

Education and Experience:

• Experience with automotive parts (identification, inspection, classification of component groups, etc.) and overall automotive knowledge
• High school diploma or equivalent required

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Kearny Mesa Hyundai employees are offered a generous benefit plan which includes:

• Vehicle Parts Discounts
• Flexible Spending Accounts
• Company Sponsored Life Insurance
• Paid Holidays and Vacation Time
• 401(k) Retirement Plan
• Vehicle Purchase Discounts
• Maderas Golf Club Discounts
• Competitive pay
• Short and Long-Term Disability
• Medical, Dental and Vision Plans
• Vehicle Service Discounts
• Health Savings Accounts
• And More!
• Employee Assistance Plans

Kearny Mesa Hyundai is an equal opportunity employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.