Vp Of International Growth

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

As the Vice President of International Growth, you are the founding executive responsible for defining Upwork’s international market expansion strategy and product direction. Your mission is to unlock Upwork’s Serviceable Available Market (SAM) to accelerate revenue and customer growth internationally, by leveraging Upwork’s talent ecosystem and brand.

Your Responsibilities:

• Determine international market prioritization and quantify the size of the opportunity for the next 12-month and 18 to 36-month horizon.
• Provide rationalization framework upon assessments of product market fit and competitive landscape evaluations and other macro factors.
• Align with the executive leadership team on the expected contribution of International towards Upwork’s long-term financial target.
• Lead Business Operations, Product, Sales & Marketing, and Customer Service functions through all phases of strategy development, operational planning and execution.
• Translate financial targets into operating plans.
• Drive business performance for International, including regional level business performance oversight, as well as management of operational levers such as Visitor Traffic, Conversion Rate, Acquisition, ARPU, and Retention Rate.
• Ensure financial expectation is appropriately grounded on the level of maturity and predictability of the international business.

What It Takes To Catch Our Eye

• Comfortable with driving clarity through navigating ambiguity.
• Master leadership within a highly-matrix organization to foster strong cross-functional support.
• Ability to work across the org, build strong relationships and influence executive leadership (all the way up to the CEO / Board level)
• 10 to 15+ years of relevant leadership experience in international business operations / product management roles.
• Strong understanding of two-sided marketplace dynamics and future of work trends.
• Hands-on experience in leading early-stage international market entrance required including building operational plans and leading execution to deliver against ambitious target,
• Build and scale up the team and inspire agility among team members by instilling trust and celebrating wins & failures.
• Track record of delivering measurable results and leading high-performing teams.

The annual base salary for this position in California and Washington ranges from $267,000 - $439,000. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Come Change How The World Works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Check out our Careers page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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