Virtual Project Manager - Remote | Wfh

Are you ready to embark on a rewarding career where you can make a difference from the comfort of your own home? We're seeking a talented Virtual Project Manager to join our dynamic team.
About Us
[Company Name], a leader in Water, Fire, and Mold restoration and Construction, is dedicated to excellence in service. We pride ourselves on our commitment to restoring homes and businesses to their former glory, and you can be a vital part of our mission from anywhere in the world.
Primary Role
As a Virtual Project Manager, you will play a pivotal role in the success of our projects. You'll be responsible for virtually managing production crews and jobs in accordance with SERVPRO's high standards and procedures. Your day-to-day tasks will include:
Assigning and coordinating jobs with our skilled crews.
Keeping our General Manager/Owner informed about production progress.
Supervising job scheduling, ensuring all job requirements are met.
Maintaining comprehensive job files and closely overseeing production from start to finish.
Swiftly resolving any issues that may arise during projects.
Providing clear and accurate pretesting, scoping of services, and job estimates.
Monitoring and following up on all assigned jobs to ensure we meet our customers' needs.
Building strong relationships with commercial, insurance, and residential customers.
Engaging with adjusters and decision-makers for approvals, scopes, and billing.
Ensuring our drybook is updated daily.
Conducting video or phone conferences with customers within 8 hours of a loss to provide updates and set expectations.
Guiding customers on self-monitoring jobs and equipment breakdown when drying is complete.
Qualifications
Background and experience in Water, Fire, and Mold restoration and/or Construction are required.
Excellent communication skills and the ability to establish rapport with a diverse range of customers.
Strong problem-solving abilities.
Organized and detail-oriented.
Self-motivated and able to work effectively in a remote setting.
Previous experience in project management is a plus.
Join our dedicated team and become a vital part of our mission to restore homes and businesses to their best possible state. If you're ready for a challenging and rewarding remote career, apply today!
Employment Type: Full-Time
Salary: $ 50,000.00 85,000.00 Per Year