Veterinary Receptionist / Csr Jobs

Job Summary: Veterinary emergency medicine is a rigorous and extremely rewarding field.
The Customer Service Representative needs to be people and pet oriented, a team player, responsible, reliable, have a flexible schedule, excellent oral and written communication skills, thrive in a fast-paced environment, be able to maintain a calm demeanor in stressful situations and offer amazing customer service to every client. The position can be full-time or part-time.
Duties / Responsibilities
Greet customers, log details into computer system and arrange for treatment of pets by the veterinary team; Calculate treatment costs and collect payment for services rendered upfront; Process payments and provide receipts for customers; Maintain fluid communication with the veterinary team and customers at all times to ensure that customers are aware of their pets’ treatment, diagnosis and prognosis during the treatment and after-care time periods; Provide exemplary customer service and maintain calm demeanor when dealing with customers and pets.
Qualifications
At least 1 year of administrative customer service experience within a veterinary, medical, dental, or similar facility; Computer savvy and proficiency in the Microsoft Office suite of products; Exemplary oral and written communication and interpersonal skills; Astute organizational, time management, multi-tasking, attention to detail and follow-through skills; Ability to work effectively within a team environment and be flexible in changing direction quickly when required; Other duties as assigned.
Working Hours: Most of the shifts will be nights and swing, including weekends and holidays on either a full-time, or part-time basis.
Full or part time available. Shifts vary from morning, swing to overnight. Requires one weekend day. Could include holidays Compensation: $17.00 - $24.00
per hour, depending upon experience, plus a per hour differential for swing an d overnight shifts.
Full time employees receive a comprehensive benefits package, including paid time off, continuing education and a health insurance stipend.
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