#123248 Front Desk Receptionist

DESCRIPTION

Under the supervision of the Administrative Supervisor and Front Desk Lead Coordinator, the Front Desk Receptionist is responsible for a variety of clerical duties in support of daily patient services within clinical areas; answer all clinic calls using UCSD Experience guidelines and follow telephone guidelines. Triage all calls and transfer to appropriate staff. Responsible for customer services, greeting arriving patients for their appointments, oversee all aspects of registration and insurance verification, collect co-payments and make deposits daily. Schedule appointments with accuracy. Confirm patient appointments, providing excellent direction and detail. Serve as a liaison for physicians, nurses and other Radiation Oncology staff. Use multiple computer systems simultaneously. Other duties assigned as needed.

MINIMUM QUALIFICATIONS

• Three (3) years of previous related experience in a large complex healthcare setting.
• Proficient in typing and creating well organized emails.
• Superb customer service skills.
• Excellent written and verbal communication skills.

PREFERRED QUALIFICATIONS

• Experience working with the medical center's various computer programs, including PCIS, EPIC, IDX, RIS.
• Fluent in English and Spanish.
• One year of experience in patient registration.
• Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting.

SPECIAL CONDITIONS

• Employment is subject to a criminal background check and pre-employment physical.
• Must be able to work various hours and locations based on business needs.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.