Vendor Associate Lead Jobs

Job Title: Vendor Associate Lead

Location: Remote - USA

Reports to: Vendor Relations Manager

Department Name: Vendor Relations

Job Types: Full Time, Non-Exempt

Pay Range: $23 - $28/hr. (Actual compensation is commensurate with job related knowledge, skills, experience, and location of the position.)

Overview

The Vendor Relations Associate Lead serves as a liaison between Vendor Relations Associate, Vendor Relations Manager, and other various departments. This role mainly supports the Vendor Relations Manager within an assigned territory to build in-depth relationships with vendor partners across Rubicon’s hauler network.

Key Responsibilities

• Assist the manager in leading the regional team’s efforts to maintain the work queues within the respective service level agreements
• Provide problem-solving resources and solutions to complex vendor issues
• Forster and promote teamwork to support a positive working environment
• Work with the Customer Care and Vendor Management teams to manage hauler performance according to contractual obligations
• Support the gathering and maintenance of hauler intelligence (pricing, market condition, location, and services)
• Address any service requests within the required service level agreements
• Assist in the implementation of goals and objectives, ensure adherence to policies and procedures
• Assist the manager in leading the regional team’s performance against KPIs
• Assign as needed and monitor the completion of hauler service-related projects to team members
• Communicate with other departments and management to resolve problems and expedite work
• Coach and mentor team members with a focus on drive continuous improvement in the waster hauler network and processes
• Develop, maintain, and continuously seek to improve all vendor relations

Qualifications

• Willingness to corporate with customers and management to resolve any issues that may arise
• Bachelor’s Degree preferred
• Strong knowledge of MS office skills (Word, Excel, PowerPoint)
• Strong organizational and analytical skills
• Ability to work evenings, weekends and holidays as required
• Must be collaborative and able to work in a team environment
• 2+ years of experience in a professional setting, hauler relationship management experience preferred
• Ability to work with minimal supervision in decision making
• Strong verbal and written communications skills

Physical Demands and Working Environment

• To facilitate working from home, and as a requirement for this role, candidates must provide their own eligible, high speed internet access with sufficient bandwidth to execute all job functions. Company laptop will be provided
• While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time. Travel to attend team meetings may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions

About Rubicon

Rubicon (NYSE: RBT) is a digital marketplace for waste and recycling, and provider of innovative software-based solutions to businesses and governments worldwide. Creating a new industry standard by using technology to drive environmental innovation, the company helps turn businesses into more sustainable enterprises, and neighborhoods into greener and smarter places to live and work. Rubicon’s mission is to end waste. It helps its partners find economic value in their waste streams and confidently execute on their sustainability goals. Learn more at www.rubicon.com.

Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.

Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for ESG both internally and externally to help grow the Company’s ESG objectives.

• Social: Support Rubicon’s efforts to cultivate/promote racial and gender equity
• Governance: Advance Rubicon’s commitment to best-in-class governance practices
• Environment: Contribute, measurably, to Rubicon’s carbon reduction goal and circular economy efforts