Text Filter Manager Jobs

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Our Moderation Team is dedicated to protecting Roblox users and developers from those who want to do harm online and IRL. As a Text Filter Manager, you will manage a team of specialists who are responsible for labeling and annotating text data for machine learning models. You will work with data scientists and engineers to ensure that labeled data is delivered on time and to the required specifications.
You will report to the Senior Manager, Intelligence and Investigations on our world-class Trust & Safety team.
This role is full-time and located at our headquarters in San Mateo, California.
You Will

• Manage a team of text labeling specialists, providing guidance to ensure that labeling is accurate and efficient.
• Lead a globally-dispersed multilingual team of over 50 agents, providing clear guidance that leads to consistent results
• Manage labeling workflows, ensuring that labeling tasks are prioritized and assigned appropriately.
• Develop and implement labeling guidelines to ensure consistency and accuracy across labeled data.
• Collaborate with data scientists and engineers to ensure that labeled data is delivered on time and to the required specifications.
• Monitor quality control measures to ensure that labeled data meets the required quality standards.
• Work with team members to adjust text filters to react quickly to latest trends or
• Analyze labeling data and provide insights to improve the labeling process and the performance of machine learning models.

You Have

• Experience working with vendors and remote teams
• 4+ years of experience in moderation, machine learning model training, education or analysis
• Experience with project management tools and methodologies.
• Fluency in another language and experience working with multi-lingual teams.
• Experience working with sensitive or disturbing content

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.
Annual Salary Range
$167,360—$211,290 USD
You’ll Love

• Roblox Admin badge for your avatar
• Roflex - Flexible and supportive work policy
• Excellent medical, dental, and vision coverage
• A rewarding 401k program
• At Roblox HQ:
• Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
• Annual CalTrain Go Pass
• Industry-leading compensation package
• Flexible vacation policy
• Onsite fitness center and fitness program credit

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.