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Technical Account Manager- Composites Az, Ut, Mn And Co (Remote)

Company

Nouryon
Address Field, IL, United States
Employment type CONTRACTOR
Salary
Category Chemical Manufacturing
Expires 2023-06-03
Posted at 1 year ago
Job Description
Job Responsibilities

  • Develop new relationships within targeted markets
  • Review, manage and improve pricing levels within guidelines set out by commercial management. Apply tier service level charges where applicable.
  • Service existing accounts or distributors, identify strategies that promote business growth
  • Negotiate contract agreements and settlements of claims
  • Conduct market intelligence providing feedback to commercial management on the market environment and potential new projects.
  • Establish an annual sales plan for the assigned business scope within the overall strategy set out by commercial management.
  • Document customer calls and conversations within an in-house CRM system and provide monthly reliable sales forecasts.
  • Manage relations with/service by internal departments to ensure customer satisfaction through the ownership of customer complaint resolution.
Job Requirements

  • Excellent commercial skills to establish strong relationships within targeted customer organizations.
  • Bachelor’s degree, preferably in Chemical Engineering or Chemistry
  • Travel required up to 50% of the time, mainly in the Western USA.
  • Ability to work in MS Office, ERP, and CRM Systems
  • 3+ years of sales experience or technical service to customers in a business-to-business environment and previous experience working with distributors, is preferred.
  • Excellent communication and collaboration skills. Additional languages are an asset.
  • Previous knowledge of composite and elastomer markets is a strong plus.