Team Lead - Scottsdale, Az

Position: Team Lead, Full-time and Part-time to start and will move quickly to Full-time

Pay: $15.00/hr + TIPS!

As part of the highly collaborative Kitchen United MIX Team, you’ll exemplify the company’s United Best traits and help provide great service to guests and restaurant members. You’ll continuously be in the MIX , learning and in the process, find many opportunities to grow your MIX career. You’ll be presented with lots of exciting opportunities to cross-train and tackle various roles on the MIX team, and even help open new MIX locations nearby. No matter what your day-to-day responsibilities are, you’ll play an integral role in delighting our guests and MIX restaurant members every day.

Customer Focused Operational Responsibilities:

• Resolve guest issues and properly inform guests of cashless transactions and how our mobile ordering service works
• Not only will you work with our team members, you will be part of an overall team helping to support the success of our restaurant members
• Ensures orders are received, fulfilled, and ‘out-the-door’ in a timely manner
• Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations
• Engagement of our customers and drivers will be key in this role, so bring your outgoing personality and smiles
• Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary
• Greet guests and provide a memorable experience by guiding the customers or drivers

Maintenance & Cleaning:

• Complete daily and weekly checklists
• Maintain a high standard of cleanliness and orderliness in loading dock, dumpster and utility work areas
• Surface cleaning, sanitize bathrooms, waste removal, sweeping and mopping

Supervisory Responsibilities:

• Coordinating the timely and accurate completion of the team’s regular tasks, providing coaching, feedback and support where necessary
• Take an active approach and assist with maintaining a functional facility by addressing maintenance issues and dispatching for support when required
• Reinforce a positive team environment, recognizing and communicating changes in morale or performance to the Assistant General Manager
• Assist with new team member training by positively reinforcing successful performance and giving feedback that is both direct and will continue to challenge team members to go above and beyond
• Drive results and engagement by coaching Team Members
• Anticipate customer & driver needs by regularly evaluating the environment and responding proactively as necessary
• Ensures the pick up center is organized, clean, and a safe environment during each shift
• Acts as a resource for restaurant members to field concerns, feedback, and supply support as needed

Requirements

• Be vigilant for any hazards, alerting a manager as necessary
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Maintain a proactive approach to the health, safety and security of all staff at all times
• Must be able to push and pull carts and equipment weighing up to 250 pounds on a regular basis
• No previous experience required
• Must be able to stand and exert well-paced mobility for up to four hours in length
• Available to work flexible hours (may include early mornings, evenings, weekends, nights and/or holidays)
• High School Diploma or GED
• Must have the ability to bend, squat and lift up to 50 pounds including, but not limited to, pots and pans and trays of food or food items, on a regular and continuing basis
• 18+ years and over
• Knowledge of proper safe handling techniques for all chemicals used

Benefits

• Sick days to get yourself better
• 401k Plan to start saving for retirement
• Vacation days to enjoy some time off
• We offer a MIX-full of benefits for full-timers