Staffing Specialist Jobs

Surge Staffing is seeking Staffing Specialists with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service / Sales

Staffing Experience Preferred

Must be flexible with their schedule.

Primary Functions & Responsibilities

• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
• Present customers with additional Surge Staffing products and services
• Act as a professional and reliable liaison between temporary associates and clients
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
• Recruit, conduct interviews and follow-up with candidates and temporary associates
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel
• Deliver superb customer service to clients and temporary associates
• Assist in the development of business leads & retention of current clientele
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Maximize billable hours to increase market share and branch profits
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
• Successfully and strategically match employee skill sets to customers' hiring needs
• Must have at least 1 year of sales experience

Qualifications

• Ability to work effectively and efficiently independently as well as in a group setting
• Staffing experience preferred
• Previous experience in sales, human resources, or a service industry recommended
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
• Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred
• Ability to travel to various locations and customer sites as needed; reliable transportation a must
• Sales-minded, team-oriented and exceptionally calm under pressure
• High school diploma required; or equivalent work experience/education greatly preferred
• Must have sales experience at least 1 year

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at [email protected].

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Job Type: Full-time