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Check Operations Specialist I

Company

Navy Federal Credit Union
Address , Vienna, 22180, Va
Employment type FULL_TIME
Salary $22 - $26 an hour
Expires 2023-06-24
Posted at 1 year ago
Job Description

YOUR LIFE'S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.


What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.


Don’t take our word for it.

  • Computerworld® Best Places to Work in IT
  • Fortune 100 Best Companies to Work For®
  • Fortune Best Place to Work for Financial and Insurance Services
  • Forbes® 2022 The Best Employers for New Grads
  • Military Times 2022 Best for Vets Employers
  • Yello and WayUp Top 100 Internship Programs
  • Ripplematch Campus Forward Award – Excellence in Early Career Hiring
  • Fortune Best Workplaces for Women

Basic Purpose

Validate and process checks and/or financial instruments received from multiple sources within posting deadlines, in compliance with state and federal regulations that govern payments processing. Process basic transactions and exceptions. Research, resolve, balance, and reconcile basic adjustments received via the Federal Reserve Bank (FRB), financial institutions and business units in compliance with federal, state and internal organizational procedures. Receive incoming check files from other financial institutions and post funds in compliance with regulations and company policies. Adhere to internal controls to minimize risk and prevent losses. Support branch, division and Navy Federal’s goals and objectives. Work with regular supervision and receives general direction and guidance on work priorities.
Responsibilities
  • Remain current on industry rules and regulations governing checks and other financial transactions
  • Prioritize, process and reconcile incoming and outgoing financial items from direct presentment banks, the Federal Reserve Bank (FRB), Navy Federal branches, Mail Remittance, ATM, eDeposits, or other sources for clearing
  • Make payment decisions on negotiable instruments that require special handling, e.g. stop payments, cancelations, voids, duplicate paid drafts, and escheatment
  • Review transactions flagged as fraudulent or suspicious; determine risk level based on OFAC regulations and complete appropriate documentation; escalate confirmed fraudulent or suspicious transactions to Security
  • Research and investigate escalated problems involving member and corporate check transaction; processes corrections to exceptions transactions
  • Obtains and prepares additional documentation for check adjustments to be provided to internal business units, financial institutions and the FRB
  • Organize work according to item type (e.g. on-us, returned items, Savings Bonds etc.) to ensure adherence to established deadlines/guidelines
  • Adheres to internal controls and procedures to minimize risks and prevent losses
  • Perform on-going quality control to ensure efficiency and accuracy of processes and procedures
  • Perform other duties as assigned
  • Initiate Check Adjustment and correspond with the FRB via an automated system to resolve incorrect payment amount, duplicate or false presentments
  • Perform end of day balancing for Incoming and Outgoing Check transaction
  • Respond to general requests from members, internal business units, FRB and financial institutions
  • Maintain a general awareness of FRB rules, regulations and operating guidelines
  • Review status of outstanding transaction and initiate corrective action for transactions

Qualifications
  • Familiarity with accounting reconciliations and principles
  • Exposure to in processing incoming and outgoing checks transactions
  • Familiarity with FRB rules, regulations and operating guidelines
  • Basic skill interacting tactfully and effectively in difficult situations
  • Exposure to in processing incoming Check Adjustment, Corporate transactions and
  • Familiarity with industry rules and regulations governing checks and other financial transactions
  • Basic skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
  • Effective in the use of PCs and related software packages
  • Exposure to working in a high volume, fast paced environment
  • Familiarity with payment rules and regulations
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Basic research, analytical, and problem solving skills
  • Ability to handle multiple tasks simultaneously with a high degree of accuracy
  • Effective verbal and written communication skills
  • Reconcile General ledgers

Desired Qualifications
  • Familiarity with of Navy Federal's functions, philosophy, operations and organizational objective
  • Familiarity with NFCU credit/debit card products, services, processes, procedures and related dispute/fraud

Working Conditions:
  • Essential personnel

Hours: Monday - Friday, 12:30PM - 9:00PM
Location: 820 Follin Lane, Vienna, VA 22180
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $22.00 - $26.00 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 04/28/23
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

#LI-Hybrid

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.