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Company | Okta |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Computer and Network Security |
Expires | 2023-08-23 |
Posted at | 9 months ago |
Get to know Okta
- Solve complex problems, bringing stakeholders together across multiple teams to scope problems and collaborate on research in ways that nurture a culture of curiosity and learning
- Handle multiple projects and tasks concurrently
- Design mechanisms to build up customer empathy and deep knowledge of our partners, end users, consumers, administrators, and other identified audiences
- Leads cross functional team rituals in ways that promote a positive team culture
- Facilitate cross-discipline research to drive clarity and decision-making
- Exercise flexibility in research methodology (as appropriate for the product space and timeline) by selecting, designing and utilizing qualitative and quantitative methodologies, appropriately
- Grow and develop a research practice for a product pillar that unlocks customer insights and value, ultimately moving the business forward
- Represent your research to diverse audiences across the organization by telling compelling stories that motivate others to solve complex needs with your insights.
- Proven experience as an embedded UX Researcher with a track record of identifying and elevating user needs and driving the delivering of value to them.
- Experience facilitating large cross functional groups to achieve a common goal
- Proficiency in communicating user research findings with cross-functional partners to drive impact
- Excellent communication skills
- Experience leveraging research to make the business successful and applying your technical understanding to accomplish company goals.
- History of effective communication with all levels of management and company personnel
- Strong decision making and problem solving capabilities while working with constraints
- Experience with products made for developers, administrators, or other technical audiences
- Strong ability to plan, prioritize and organize effectively and independently
- Are a voracious learner and coach to people around you, raising the bar for the team.
- Experience utilizing various research methods (e.g., usability studies, contextual inquiry, surveys, etc.)
- Empathy for users, knowledge of and passion for the technical experiences
- Experience working on security products is a plus
- Bachelor's or Master’s degree in anthropology, sociology, psychology, human-computer interaction (or other related field)
- Making Social Impact
- Amazing Benefits
- Fostering Diversity, Equity, Inclusion and Belonging at Okta
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