Senior Ux Researcher Jobs

Company Description

At Nearpod, we believe teaching is the most important job in the world. Every day, we reach students through our learning platforms on Nearpod.com and Flocabulary.com. We have diverse backgrounds, but a shared goal of putting teachers and students first in everything that we do. We have won numerous awards including EdTech Digest’s 2018 Company of the Year. Recently, we were acquired by Renaissance to support the shared mission of accelerating learning for all. We’re looking for people with a lot of hustle, a lot of empathy, and a desire to do something meaningful. We've adopted a remote-first culture, and our diverse team is based across the US.

Location: Remote

Position Overview:

Nearpod is looking for their first Senior UX Researcher to join our growing UX/UI team and help take our teaching tools to the next level. You should be a passionate advocate for our users, and interested in digging into our user needs and experiences. We are looking for someone self-motivated and skilled in research technique who is able to use their knowledge to be creative in their approaches and methods. You should be well versed in study setup, recruiting, script writing, facilitation methods, quantitative and qualitative methodologies, and synthesizing results for actionable insights. This is a fast paced, creative team looking for someone who can excel at independent direction and time management while being a collaborative and open communicator.

Our Ideal Candidate will:

• Act as a strategic thought partner while working directly and collaboratively with Designers and Product Managers to identify research goals, target & recruit participants, and identify upfront assumptions for validation.
• Leverage basic statistics to provide unambiguous results and convey confidence around broader applications/inferences.
• Continually deliver on insights throughout different stages of the product development process.
• Facilitate workshops, or collaborative exercises as appropriate to help communicate and gather insights.
• Design and lead research studies that help us better understand our users and the effectiveness of our product for the user while considering company goals.
• Create clear actionable insights using a compelling, influential story to effectively communicate the findings in a way that creates empathy and understanding with our users.
• Manage timelines, and investment of research projects to ensure focus in the most valuable areas.
• Easily flow between lean quick evaluations, and deeper robust studies.
• Set up, facilitate, synthesize, and report on research findings while keeping designers and PMs as close partners along the way.
• Determine appropriate methodologies for projects based on goals and available time for feedback.

Qualifications

Required Skills & Experience:

• Minimum 5 years experience in product/user research or similar
• Good understanding of research statistics and data analysis
• Experience with both in-person and remote methods of research
• Experience with a broad range of research facilitation software
• Excellent time management skills and attention to detail
• Degree in anthropology, human-computer interaction, human factors, design research, or related
• Experience working with product design teams from project inception to handoff
• Solid understanding of human factors, cognitive, behavioral science or related
• Solid understanding and experience with a number of different qualitative and quantitative research methodologies
• Knowledgeable in facilitation techniques, script writing, and user biases
• Experience collaborating effectively with leaders and contributors while communicate ideas clearly

Bonus points for:

• Experience conducting user research with children
• Experience in education field
• Bilingual in Spanish a plus
• Experience using Respondent, Usertesting, Hotjar, and/or Mixpanel

Additional Information

Employment Requirements: Must be authorized to work in the U.S. without restrictions

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits:

• Paid Vacation and Sick Time Off
• 401(k) and Roth 401(k) with company match
• Well-being and Employee Assistance Programs
• Health Savings and Flexible Spending Accounts
• 12 Paid Holidays
• Life & Disability Insurance
• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Tuition Reimbursement
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/