Specialist/Senior Specialist, Employee Relations - Investigator

Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 68167
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job

• This job also supports the administration of the human resources policies, procedures, and programs.
• This job is a member of the Team Member Investigations/Team Member Relations team within the People Division.

What You'll Do

• Conducts ongoing HR training and guidance on all work environment related matters
• Conducts various data analysis on complaints and related metrics, monitors for patterns and trends to identify areas of concern
• Partner with internal and external counsel when appropriate
• Conducts ongoing formal and informal HR training on matters such as sexual harassment and discrimination
• Provides investigations findings and summaries
• Conducts and/or supports investigations into claims of potential harassment and discrimination; escalates to senior personnel as needed
• Conducts investigations into claims of potential harassment and discrimination; escalates to senior leadership as needed; partner with operational leadership in investigations into workplace misconduct and potential violations of company policies
• Serves as an advocate for our employees
• Represents the HR partner team on various projects/committees
• Investigates and drafts responses for external complaints and charges to defend the Company's position and interests
• Partners with operational leadership in investigations into potential violations of company policies

All you'll need for success
Minimum Qualifications - Education & Prior Job Experience

• Bachelor's degree in relevant field or equivalent experience/training
• Must be thoroughly familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.
• 3 years of professional level experience in 1 or more of the following areas: employee relations; internal affairs; investigative reporting/writing; EEOC Investigations; or mediation/arbitration.
• 1 years of experience handling internal complaint investigations

Preferred Qualifications - Education & Prior Job Experience

• Prior experience working with represented groups

Skills, Licenses & Certifications

• Ability to have strong initiative and solid judgment abilities/skills
• Ability to build and maintain positive relationships, be able to partner, use a subtle style and work collaboratively with others
• Ability to demonstrate excellent project management skills
• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Ability to handle sensitive and confidential information appropriately
• Ability to travel
• Ability to handle multiple priorities and produce results
• Ability to demonstrate effective problem-solving and decision-making skills

What You'll Get
Feel free to take advantage of all that American Airlines has to offer:

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 68167