Site Supervisor Jobs

The Site Supervisor supervises the daily operations of the office services team. Delivers office services such as document processing and retention, mail and messenger, office equipment, purchasing, and facilities maintenance that meet the needs of the client.

• Complete required logs, reports and other paperwork
• High school Diploma or equivalent with some college preferred
• Ability to work overtime & meet deadlines
• Perform quality check on all work
• Train new employees on job duties and cross training of current staff
• Excellent customer service, professional attitude and appearance are a must
• Supervise tasks or special projects at site location
• At least 1 year supervisory experience preferred in reprographic/mail setting
• Resolve conflicts or issues that may arise among employees or between client and staff (involving Site Manager if needed)
• Assist Site Manager in the supervision of activities at site location
• Possess strong communication skills

PHYSICAL DEMANDS

• Physical activity required including bending, climbing stairs, reaching, lifting and prolonged periods of sitting or standing
• May lift and/or move up to 40 lbs

What We Offer

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within

A company focused on creating a positive work and client environment

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned.

CUSTOMER SERVICE

• Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

MAIL/PACKAGES/POUCHES

• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames

SUPPLIES/COPYING/FAXING/ADMINISTRATION

• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Performs other administrative duties from inserting, copying and photocopying to faxing as needed

May possibly perform any of the following functions at the direction of the Site Manager

• 5+ years’ experience working in a mailroom or professional office environment
• Proficiency in computer skills
• Excellent customer service, professional attitude and appearance are a must
• Ability to perform complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photo-copying, color copying, etc.) without guidance from supervisor
• Move boxes, supplies or furniture; replace light bulbs
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Ability to work overtime & meet deadlines
• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
• Document scanning
• Additional duties as assigned
• High school Diploma or equivalent
• Thorough knowledge of all metering, weighting, logging and other shipping procedures
• Prepare outgoing items for shipping

PHYSICAL DEMANDS

• May occasionally lift up to 50 lbs
• May occasionally need to climb stairs
• Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking
• May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs
• Frequent use of hand and foot controls

What We Offer

• Employee discounts on entertainment, products, and services nationwide!
• Comprehensive training and development programs that prepare employees to advance from within.
• Competitive pay & benefits!
• A company focused on creating a positive work and client environment.

Come Join Our Team!

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