Supervisor, Security Jobs

Position Summary:

The security supervisor oversees assigned security employees who ensure the safety and security of the hotel guests and employees along with protecting the assets of the hotel. May work inside or outside property structures. Performs patrol duty as needed. Will complete and review reports or other administrative paperwork as required.

Job Duties:

• Take responsibility for all training related to the hotel's emergency procedures.
• Execute all tasks of a security officer.
• Implement all policies and procedures regarding security and safety.
• Respond properly in any hotel emergency or safety situation.
• Document all incidents occurring in the hotel in connection with crime, potential liabilities, and insurance requirements; maintain objectivity and write comprehensive reports.
• Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
• Train, schedule, coach and direct security personnel in all aspects of security policies and procedures.
• Design and implement preventive safety and security programs.
• Take an active role in the development and implementation of the hotel's emergency plan which includes testing the hotel’s Emergency Response preparedness.
• Investigate crimes committed against the hotel, guests, and employees.
• Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies.
• Control the key, lock system, alarm system, and fire protection system.
• Manage and supervise the day to day security force of the property to ensure the safety and security of all guests, personnel, and property while maintaining discretion and confidentiality.
• Chair the Health and Safety Committees in the hotel.
• Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• Perform other tasks or projects as assigned by hotel management and staff.
• Prevent situations that could jeopardize the reputation of the hotel.

Minimum Qualifications / Other Expectations:

• Ability to identify and deal with intoxicated/unruly guests; mitigates escalation of behavior/situation.
• Previous police, security, or military experience.
• Previous administration of persons in lifesaving or property protection situations.
• Reading, writing and oral proficiency in the English language.
• Experienced in CPR, first aid, emergency response procedures
• Working knowledge of Windows, Microsoft Word, Power Point, and Excel.