Server - The Manor Bar

Overview: The Server will be responsible for providing refined service & guest satisfaction according to the property standards. Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the restaurant area and equipment. Maintain luxury service standards.

Essential Responsibilities:

• Maintains knowledge of all specials and general descriptions of all food items and explains to guests.
• Ensures tables are well maintained at all times.
• Attend all in-services as required.
• Sets up and cleans the Dining Room while maintaining or exceeding hospitality and service standards.
• Totals guest bills, presents them to guests in a timely manner, and obtains full payment along with appropriate paperwork, such as signed credit card slips.
• Other duties as assigned 
• Meets guest and Company service standards at all times.
• Exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
• Utilizes proper food handling and food service techniques.
• Takes food and beverage orders in a friendly and timely manner and ensures accurate entry and delivery.
• Practices all safety and loss prevention procedures.

Qualifications:

• Ability to effectively interact with individuals or small groups of people.
• Must have a flexible schedule that requires days, nights, weekends, holidays
• Excellent Written, Verbal, and group presentation communication skills.
• At least 21 years of age
• Basic knowledge of wine and liquor, including wine service techniques.
• Knowledge of Cuisine (Menu).
• At least two years of previous experience working as a food server in a fine dining restaurant or a luxury environment.

Education: High school diploma. 

Licenses and Certificates: Responsible Beverage Service and Food Handlers Certifications are required.

The pay scale for this position is between $15.50/hour plus tip. This is the pay range for this position that the Hotel reasonably expects to pay.