Senior Ux Designer (Remote - Home-Based Worker)

747717-en_US

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don’t follow the trends. We set them.

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Job Code: 70020626

Band: D

FLSA: Exempt

UX at Allstate

We’re a large and well-respected digital design organization of 115+ passionate UX Designers, Content Designers, Researchers, Visual Designers, and Design Program Managers. We're hiring to evolve UX across dozens of digital products and services and Allstate brands, and to establish a shared design platform: an expanded design system, reusable content, user research and design thinking.

Here’s what you can expect from a UX career at Allstate:

• Participate in a collaborative, fun and friendly remote team environment that values diversity, builds and trains individuals, and supports long-term career and skills growth.
• Contribute to large-scale digital systems and products that are used by millions of customers and have a meaningful impact on our business.
• Practice true user-centered design, supported by robust research and analytics capabilities.
• Join a proven UX organization that is benefitting from high growth, demand, visibility and investment.

At Allstate, you’ll help innovate and reinvent insurance and improve customers’ lives by designing products to support them in their moments of greatest need, and you’ll have fun along the way. Join our diverse team of creative problem solvers using our talents for good — at work and in life.

Job Summary

The Senior UX Designer uses human centered design methods to create industry-leading experiences from ideation to launch of a product or service. Daily, you’ll partner with other UX practitioners and leaders, engineers, developers, product management, and a variety of business partners, to create innovative solutions that meet both user needs and key business objectives.

The Senior UX Designer crafts, plans, develops, and evaluates new product and service concepts, enhancements to existing products and services or strategic product extensions, often working in high-profile and complex projects. They partner with research insight teams to gather and understand data and insights to inform products and services as well as test prototypes with end-users.

When it comes to the Senior UX Designer’s tool chest, they have expertise in communicating clearly and building concepts using sketches, online whiteboards, journey maps, site maps, navigation designs, user flows, information organization models, wireframes, prototypes, and other specifications that communicate experience and design intention. They incorporate human-centered design methods to both expand the scope of possibilities and converge on hypothesis-based solutions that meet both user and business needs.

All applicants should provide work samples, with proper consideration of copyright restrictions. The applicant should be able to speak to their design philosophy and be aware of design trends. Applicants who cannot provide work samples will not be considered.

Key Responsibilities

• Collaborate within product teams – assess and prioritize opportunities, constraints, and features - advocating for the end user while balancing the negotiation of priorities and business goals.
• Communicate clear, focused user experience concepts for products during all stages of the design process using deliverables such as wireframes, flow diagrams, storyboards, and prototypes using industry software like Figma, Sketch and InVision.
• Collaborate with product owners, engineers, and cross-functional stakeholders to understand experience and technology requirements to provide creative and thoughtful solutions.
• Ability to design and envision future experiences iteratively in a dynamic environment by being mindful of how the experience needs to evolve over time.
• Facilitate feedback loops through frequent and appropriate user research, testing, and metrics analysis.
• Work closely with product managers to assess and prioritize strategic opportunities in an agile development environment.
• Continuously grow and share your depth of knowledge and apply it to develop your colleagues and evolve or craft new product opportunities.
• Lead a multi-disciplinary team aligned to a work stream or product, including defining the direction, quality, and outcome from a UX perspective.
• Model how to use human-centered design approaches to frame problems, uncover patterns, discover opportunities, and visualize concepts.
• Measure your design solutions with metrics that matter; ensure qualitative and quantitative data is captured and used appropriately to inform decisions.

Supervisory Responsibilities

This job does not have supervisory duties.

Education And Experience

• 5 or more years of related experience as a UX practitioner in highly collaborative environments.
• Bachelor's Degree or equivalent experience

Job Qualifications

• Experience designing in insurance, financial, or highly regulated verticals is a plus.
• Proficiency in design methods, interaction design, information architecture, user research, visual design, prototyping, and/or content design.
• Bachelor’s degree or higher in the following is a plus: Design, Service Design, Human-Computer Interaction (HCI), Interaction Design, Information Sciences, Psychology, Human Factors, and/or Computer Science.
• Organized and able to manage personal, team, and project timetables.
• Critical thinker comfortable analyzing and utilizing both qualitative and quantitative data in data-driven decision making.
• Experience facilitating a wide breadth of human-centered design methodologies.
• A smart, solid portfolio that demonstrates how you think.
• Expertise using industry design tools such as Figma, Sketch, Adobe, Axure, InVision, etc.
• Strong communication, organization, and presentation skills.
• Ability to work and communicate effectively, and with influence, in a remote product team environment.
• Understands the constraints of technology platforms: Native Mobile, Responsive Web, and Internet of Things (IoT).

Notes

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $82,000.00-$146,125.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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