Senior Technical Program Manager, Payor

Who You Are

• You are experienced in capacity planning and roadmapping – you can oversee multiple dependent workstreams, and are able to proactively address risks - product risks and technical risks - before they arise. You have good product instincts and understand when to ask questions, and where there are risks with a bias towards delivering value.
• You are ambitious – you are always seeking to understand and continuously learn while identifying ways to grow.
• You are an excellent translator – ability to convey your ideas clearly and succinctly, in verbal and written form, at a variety of altitude and audience levels, internally and externally.
• You are extremely accountable – you are a natural partner to those around you, you help other people shine and lean into their strengths, have a track record working with different personalities and different experience levels and have a knack for bringing folks along, ensuring everyone feels heard and always close loops.
• You are willing to travel – You are located within the United States and are willing to travel (customer sites or Parachute offsites) approximately once a quarter
• You have a technical background – you are able to identify technical gaps, missing functionality, and can be a contributor in a technical discussion with engineering leaders - internally and externally.
• You thrive in ambiguous situations – you have high levels of agency, are empathetic and love to tame chaos, and are excited about the opportunity to help define the Technical Program Management department at Parachute.
• You have a proven track record of working complex partnerships – you embrace an iterative approach and excel at building relationships to help navigate complexity. In general, your mindset is to make complexity feel simple to those around you.
• You have strong stakeholder engagement skills – ability to empathize with different perspectives and create alignment around priorities by anchoring to strategy and vision
• You are outstanding at air traffic control – demonstrable abilities in juggling multiple balls at once, comfortably.

Nice to Have

• Program or Project Management Certification
• Experience working with Payors
• Experience in a fast-paced startup environment

Who You Aren’t

• You aren't someone who is reactive. The team is searching for someone who is highly proactive to help everyone stay aligned, coordinated and together.
• You aren't seeking to work solely in a defined scope. This role is primarily focused on Payor partnerships, though there are many opportunities to support the teams you work with in different capacities and you should be excited about different growth opportunities.
• You aren't someone who can only thrive in highly structured environments. We are a fast-paced startup where processes are still being defined and refined - oftentimes you will have to creatively solve problems and will be faced with opportunities.
• You're not someone who works off assumptions. Our Technical Program Management Department always seeks to understand and works to confirm assumptions.
• You don’t surface problems without a potential solution. When surfacing a problem or risk, you always come with a potential solution or mitigation plan.
• You aren't indifferent or dismissive of the perspectives of users, stakeholders, or team members. You lean into relationship building to help build trust and you always consider different perspectives to ensure everyone feels heard, valued and represented.

Benefits

• Co-Working Space Reimbursement
• Medical, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Flexible Vacation Policy
• Equity Incentive Plan
• Monthly Internet Stipend
• Remote-First Company
• Annual Home Office Stipend
• Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
• Annual Company-Wide Bonus (up to 15%)

Base Salary Band:

$145,000-$175,000

Target Join Date

• As soon as possible
• Ideal: September 2023