Palo Alto Technical Program Manager

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

• Provide active management throughout briefing to provide notes and action items for follow-up after the briefing.
• Provide feedback with post- briefing analysis of insights and opportunities for improvement.
• Partner to identify and organize appropriate presentations and discussion leaders for complex/strategic briefings.
• Provide direction and guidance to process improvements and establishing policies in the Executive Briefing Center, mentors and/or coaches and peers.
• Design and manage customized customer experiences and briefing to be presented in executive briefing center(s).
• Manage briefings that focus on strategic accounts, large revenue deals and major relationship opportunities.

Education and Experience Required:

• 5+ years marketing experience.
• BA or BS in Marketing or related field; MBA preferred.
• Industry, sales, channel and/or project management experience a plus.

Knowledge and Skills:

• Ability to interface effectively with multiple levels of management and functional disciplines.
• Strong interpersonal skills; ability to manage virtual teams.
• Strong ability to influence and drive consensus.
• Strong negotiating skills.
• Familiarity with and/or experience in partner management.
• Working knowledge of industry and customer segment.
• In-knowledge of marketing fundamental, products/ services/solution lifecycle and knowledge management.
• Excellent written/oral communications and analytical skills.