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Enrollment Operations Coordinator Jobs

Company

Auburn University

Address , Auburn, Al
Employment type FULL_TIME
Salary $40,100 - $64,200 a year
Expires 2023-07-14
Posted at 11 months ago
Job Description

Position Details

Position Information

Requisition Number
S2710P

Home Org Name
Office Enrollment Serv-Operations

Division Name
VP for Enrollment Management

Position Title
Enrollment Operations Coordinator

Job Class Code
AD38

Appointment Status
Full-time

Part-time FTE

Limited Term
No

Limited Term Length

Job Summary
Auburn University is excited to begin the search for an Enrollment Operations Coordinator! Reporting to the Assistant Director of Admissions Processing & Communications , the Enrollment Operations Coordinator assists the development and maintenance of admission processes and communication efforts using Slate and Banner systems to include building and maintaining admissions applications builds, conducting data audits, queries, reports, data feeds, and testing to ensure accurate data collection and reporting for the benefit of the campus and external stakeholders. Oversees the telecounseling center and staff, coordinates communication efforts between various departments and vendors, and assists with the assessment and optimization of Slate’s admission procedures.
About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship, and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community. Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.

Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts, and more!

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

Essential Functions
  • Coordinates efforts and communications between the Department of Enrollment Management- Operations, OIT, and software vendors to address the needs of the campus and external stakeholders by ensuring efficient system processing and designing effective reports.
  • Supports the Associate Director of Operations & Processing and Assistant Director of Admissions Processing & Communications in updating Admission Processing procedures, processes, queries, and reports.
  • Performs specialized technical duties and coordinates processes in Slate under the guidance of the Associate Director of Operations & Processing and Assistant Director of Admissions Processing & Communications . Assists with the testing and implementing software in Customer Relationship Management (CRM) and Student Information Systems (SIS).
  • Works in partnership with the Auburn First team to develop and maintain an Auburn First application, portal, and registration process, overseeing Auburn First applicants from the beginning to the end and seeks opportunities to optimize current processes and communication strategies.
  • Collaborates with campus stakeholders to provide opportunities for their information to be used and shared via the telecounsleors.
  • Acts as the primary contact for the telecounseling center and creates communication plans with the Auburn First staff to develop, build, execute, and maintain Auburn First’s communication efforts in Slate.
  • Manages the telecounseling center and its staff, responsible for determining the target audience, developing, reviewing, and refining scripts and marketing materials to enhance personalized engagement and improve the application and onboarding process for students.
  • Assists with assessing Enrollment Operations materials and messaging for both accuracy and adherence to the brand.
  • Supports the optimization of Slate’s admission, enrollment, financial aid, and scholarship procedures by assisting and building streamlined processes and the automation of data feeds into Slate.
  • Performs other duties as assigned.

Minimum Qualifications

Minimum Qualifications
Education
Bachelor’s degree in Business, Marketing, Journalism, Communications, Public Relations, Education, Counseling, Psychology or relevant field
Experience
4 years of experience in admission processing, communications, or enrollment operations and coordination. At least 1 year of experience in supervising, leading, or mentoring employees.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

Minimum Technology Skills

Minimum License and Certifications
None Required.

Desired Qualifications

Desired Qualifications

Posting Detail Information

Salary Range
$40,100-$64,200

Job Category
Admissions/Enrollment Management

Working Hours if Non-Traditional

City position is located in:
Auburn

State position is located:
Alabama

List any hazardous conditions or physical demands required by this position

Posting Date
05/09/2023

Closing Date
05/26/2023

EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.