Senior Project Manager Rtsm – Remote

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its ground-breaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. And Medidata’s ongoing commitment to infusing the patient voice into trial designs and solutions is helping to create a better and more inclusive experience for all participants in clinical studies. Medidata is involved in nearly 40% of company-initiated trial starts globally, with studies conducted in more than 140 countries. More than 70% of novel drugs approved by the Food and Drug Administration (FDA) in 2022 were developed with Medidata software. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.

Your Mission:

• Provide feedback on clients’ RTSM user experiences to the Product Team for future product enhancements
• Serve as Subject Matter Expert (SME) for RTSM through the implementation process and life cycle of the study by providing guidance to the partner/sponsor and internal teams on the design and support of RTSM
• Collaborate with Sales Team to develop new and repeat business opportunities
• The Senior Project Manager - RTSM is responsible for the overall relationship management of RTSM client accounts and day to day activities from project start to closeout.
• Assure compliance with Medidata’s standard project management methodologies and Medidata SOPs
• Maintain high client satisfaction by providing proactive communication and issue management
• Maintain appropriate project/client documentation within e-binders for all assigned projects/clients
• Provide guidance and consulting to clients on the best use of RTSM during study execution.
• Deliver RTSM workshop content and lead client meetings
• Review clinical protocols and provide direction on the best strategy for RTSM design and implementation
• Manage multiple large, complex RTSM projects and/or programs with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Provide guidance and assist in the preparation of system related specifications and documentation
• Provide best in class customer support and training to ensure a positive customer experience with RTSM and Medidata as a whole
• The RTSM Project Management Function is responsible for ensuring that RTSM is designed according to the study protocol, in the most efficient manner, and with the highest quality while staying on time and within budget and for providing RTSM subject matter expertise to our clients during trial execution.

Your Competencies:

• Travel expectations up to 25%, national / international
• Excellent trouble shooting skills with a focus on client communication and experience through to resolution.
• Self motivated, able to work remotely and able to assume responsibility in a professional manner
• Strong understanding of clinical research (pharma, device and/or biotech sectors) and the function of RTSM/IRT and a solid understanding of Clinical Research SaaS technology
• Excellence with MS Project, project development and management
• Proficient with MS Office suite, Word, Excel and PowerPoint
• Excellent verbal/written communication and organizational skills
• Excellent computer skills, public speaking, presentation and teaching skills

Your Education & Experience:

• 4-year college degree (science or analytic discipline a plus) or equivalent work experience.
• Minimum of 5 years relevant experience in clinical development and/ or software development environment preferred, with particular emphasis on RTSM/IRT experience

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in the NYC Metro Area is $96,000-128,000

The salary range for positions that will be physically based in the California Bay Area is $101,250-135,000.

The salary range for positions that will be physically based in the Boston Metro Area is $94,000-126,000.

The salary range for positions that will be physically based in Texas or Ohio is $84,375-112,500.

The salary range for positions that will be physically based in all other locations within the United States is $85,500-124,393.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata’s non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.