Senior Manager, Payments Jobs

Job Title: Sr. Manager – LVMH NA Payments

Company: LVMH Moët Hennessy Louis Vuitton Inc.

Location: 19 East 57th Street

BACKGROUND, ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

BACKGROUND:

Created in 1987, the LVMH Group today comprises more than 75 exceptional Maisons, each of which creates high-quality products. It is the only group present in all five major sectors of the luxury market: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective Retailing. LVMH currently employs over 196,000 people across the world and reported sales of 79.2 billion euros in 2022.

The LVMH Group's Maisons, which sell their products both in physical stores and online, are focused on optimizing payment solutions to improve customer experience, expand into new markets, and combat fraud. To support this effort, LVMH Holding, the "Maison of Maisons," is expanding its team to hire a Senior Manager Payments for LVMH North America.

This position will be based in the Finance/Treasury Department of LVMH Inc in New York and will report to the Head of Payment Group based in Paris, France and will have a day-to-day reporting line to the LVMH Inc. North America VP and Treasurer.

PAYMENTS DEPARTMENT AREA OF RESPONSIBLITIES:

• Ensuring coordination between the different Group and Maison Departments.
• Monitoring the Maisons' roadmaps and ensuring consistency with the Group's strategy.
• Managing the Group's external stakeholders.
• Providing daily support to Maison projects and operations.
• Leading and fostering credit card payment community shared experience, training and networking sessions.
• Defining the Group's strategic priorities on credit card payments and fraud.
• Providing recommendations to the overall group on best practices.

ROLE RESPONSIBILITIES:

• Provide support and strategical guidance on Credit Card Payment and Fraud issues to the Maisons in the region.
• Manage small, medium and large-scale projects and maintain roadmaps including progress tracking tables, issues, obstacles and timelines.
• Possess end to end negation experience to develop and execute strategic relationships.
• Participate in the Group strategy, tenders, evaluation of solutions and suppliers, and contract negotiation.
• Organize and manage Maison working groups, committees, workshops.
• Collaborate with other Group Departments and Maisons regarding the payment ecosystem, best practice studies, and group tenders.
• Participate in the Groups internal meetings by organizing and leading workshops, training, providing regional experience feedback, sharing best practices and technological advancements, participate in the negotiation of contracts, and manage commercial relationships with service providers and payments related to the North America region.
• Participate in the global payment SteerCo meetings representing North America region.
• Develop monitoring dashboards for payment performance and fraud prevention (perform data analysis, identify problems, propose action plans, write and present summaries.)
• Contact and representative of LVMH Group payment department in North America.
• Develop senior and strong relationships with internal and external stakeholders (Payment Ecosystem, PSP, Acquirers, Fraud Tools, Schemes, etc.)
• Be a credit card payments subject matter expert supporting multiple cross functional areas to drive innovation and results.
• Lead internal projects and studies - ensuring coordination with different departments. (Finance, IT, Security, Purchasing, Legal, Digital/Omnichannel, Retail etc. as appropriate)

MISCELLEANOUS:

This transversal role will open the doors to all Maisons through close collaboration with the different departments of the Holding and Maisons (Finance, IT, Operations, Digital, Retail, Legal, Security...) and in an international dimension.

You will work on Group projects and initiatives related to all areas within the credit card payment scope focused specifically to support the US Market.

PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED

• Understanding and embodiment of the core values of the LVMH Group by demonstrating. creativity, innovation, excellence and entrepreneurial spirit.
• Experience in project management and leading working groups.
• Education: Bachelor’s degree or the equivalent college degree.
• Minimum 7+ years’ experience in payment industry or credit card acceptance or processing.
• Understanding of payment platforms and ecosystem.
• Ease and confidence with data analytic tools.
• Composure and ability to work with not only peers but with senior management.
• Extensive knowledge of Microsoft Office – Excel, Word, Powerpoint, PowerBI.
• Excellent communication skills, both verbal and written.
• Minimum 3+ years’ experience as credit card payment manager at a merchant in the USA.

COMPETENCIES REQUIRED

• Comfort with systems.
• Strong analytical skills.
• Organizational skills.
• Ability to perform with minimum supervision.
• At ease in a fast-paced environment.
• Attention to detail.
• Project management.
• Ease with ambiguity.

REPORTS TO:

LVMH Group, Head of Payments

Local report: VP & Treasurer North America