Senior Associate, Payments Uat Lead

When our customers send Wires and international payments we consider these to be moments that matter. Whether sending money to family overseas or closing on a home, regardless of the reason, we want the experience to be fast, easy, and secure.
Chase is seeking a highly motivated UAT Lead to play an active role in helping execute against our roadmap, by leading and coordinating User Acceptance Testing. In this role, you will work with cross-disciplinary teams including design, technology and product delivery teams on both our web and mobile-focused products.
If you are an outside the box thinker, are passionate about testing execution and delivering impactful user experiences to our customers, this could be the position for you! You will report to the Wires Client Experience Manager, and partner alongside other testing teams to assist in all of our large, highly visible cross functional initiatives.
Job responsibilities:

• Become a subject matter expert on Wires and International Payments
• Design, develop, and create manual test scripts
• Ensure the highest quality product is delivered to our customers
• Support production releases which will require occasional weekend/evening support
• Manage and prioritize defects and see them out to resolution
• Lead the planning and execution of user acceptance testing, working with process owners, technology, product managers, functional areas, and customer experience/design teams

Required qualifications, capabilities, and skills:
The ideal candidate must be a self-starter who is able to work in a fast paced, results focused environment. Additional qualifications:

• Hands-on knowledge of Agile principles and Quality Assurance methodologies/best practices
• Minimum 5+ years of experience in a Quality Assurance or User Acceptance Testing role
• JIRA experience - you know how to navigate JIRA, create issues, and have an understanding of more advanced capabilities such as creating dashboards and complex queries using JQL
• Experience in the design of detailed functional test plans, and the creation and execution of test cases
• Written and verbal communication skills - able to present status, facts, thoughts and ideas in a clear, concise, convincing and organized manner
• Strong time management skills, with an ability to multi-task & handle multiple test assignments & prioritize one's own work
• Flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines

Preferred qualifications, capabilities, and skills:

• Hands-on experience conducting Mobile testing using devices and simulators like SeeTest
• Bachelor's degree in Computer Science, or related field of study, or equivalent relevant experience
• Passion for online & mobile technology and knowledge of industry structure, trends and influential companies

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $88,350.00 - $128,000.00 / year