Senior Manager Of Product Quality

Do you want to make a positive impact? Are you interested in helping us achieve our vision of a highly efficient grid that powers a cleaner planet? Do you want to work in a collaborative environment surrounded by colleagues who are creative, focused and mission-driven? If so, read on to see if this might be the job you have been dreaming about.

We are reimagining the grid with high-impact technology and services that provide a digital, secure, and accessible power system – accelerating renewable energy adoption and wide-scale electrification for a net zero world. We collaborate with our customers to achieve their strategic objectives and help them face an uncertain energy future with flexible, high-impact solutions.

With commitment to accelerating the energy transition, we are determined to achieve our mission to advance the delivery of affordable, clean electricity around the world. Come join our team!

Smart Wires is currently looking for a Senior Manager of Product Quality based in St Petersburg, FL to support our Manufacturing, Supply Chain, & Projects and Services teams.

The Position

Under the direction of and reporting to the Director of Manufacturing, the position is responsible for the global quality organization and will provide strategic and operational leadership to establish, improve, and maintain the quality systems, policies, standards, and procedures. The successful candidate will be able to operate at a strategic level with the senior leadership team, work in detail on quality fundamentals, and partner with all business units on ensuring the business delivers high quality solutions that deliver an exceptional customer experience, enabling our business mission.

This position requires a high degree of professional integrity, ethics, and confidentiality. Tasks and projects that address broader organization-wide issues outside of the procurement department may be assigned. Qualified candidates are energetic, hands-on, excellent communicators, who have broad experience in developing integrated business management systems, covering engineering, manufacturing, supply chain management, projects, and services, and can thrive working as part of a fast-paced, multi-disciplinary global team.

Smart Wires provide unique patented technology and solutions for the electricity grid, modernizing and digitalizing mission critical assets, and enabling the global energy transition. Our technology solves common grid challenges like capacity for new renewable energy, grid strength and resilience for sector coupling and electrification, and grid stability for demand side innovation like distributed solar generation and e-mobility. By using software enabled power electronics that leverages the flexibility, power, speed and economy of silicon and software, combined with data modeling and analytics, we can solve near term challenges rapidly, with long term solutions that future proof the grid, enabling an innovative, net zero green economy. We call this re-imagining the grid.

Primary Responsibilities

• Works with key leaders and stakeholders in the business to formulate and implement best-in-class quality strategies
• Analyses key quality metrics, risks, and trends. Establishes strategies for setting compliance standards and addresses issues that may hinder achievement of company’s quality goals
• Lead and instill a “sense of urgency” for product, project, service, and process improvement to meet and exceed customer requirements and best-of-class quality standards
• Understand and integrate multiple quality disciplines and business-wide needs
• Champion quality across the entire organization
• Drive the quality roadmap and implementation of standards, methods, metrics, and procedures ensuring the quality of our systems and products comprising of mechanical, hardware, firmware, and software
• Mature relationship with contract manufacturers for coordinating releases and supply-chain and quality-assurance processes
• Develops, oversees, and executes the company’s global quality strategy
• Manage multiple priorities across several programs
• Advise senior management on action plans for events related to product quality and safety
• Provide leadership within the Quality department through effective staffing, performance management and talent development that focus on hiring and retaining quality staff

Requirements

Required Skills and Experience

• Advanced degree/MBA preferred
• Strong interpersonal skills: able to inspire and motivate team members along with ability to work effectively with a diverse workforce at all levels
• Strong understanding of Agile methods
• Bachelor’s Degree in technical, engineering, or quality discipline
• Demonstrated expertise in improving development processes
• Understanding of Failure-Mode Effects and Criticality Analysis (FMECA) and/or engineering mission-critical systems with Safety-Integrity Levels 2, 3, or 4
• Determined to make a positive, long-lasting impact on climate change
• Outstanding team player who is comfortable with open-ended problems and ambiguity in a fast-paced, highly innovative, globally dispersed team
• Experienced quality professional, preferably with a background in one of the following: systems engineering; mechanical engineering; electronics/electrical engineering; physics; materials science, reliability engineering, safety-critical software engineering; or related discipline
• Excellent written and oral communication skills and the ability to present both business and technical information to a wide audience including customers, peers, and staff
• Green Belt or preferably Black Belt in Lean, Six Sigma, Process Management and/or Quality
• Minimum of 10 years of progressively growing experience with a track-record of innovation in energy, industrial, aerospace, medical, or safety-critical industries

Desired Skills And Experience

• Outstanding interpersonal, verbal, written, and presentation skills
• Strong project management skills and ability to support suppliers through the assessment/qualification process
• Excellent organization/time management skills
• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, communicate, and execute programs. Established project management skills
• Ability to react quickly in a fast-paced, changing environment

Location

This position will be located at our contract manufacturing site in St Petersburg, Florida.

Travel Requirements

Willingness to travel domestically and/or globally (up to 25%).

Safety Requirements

Smart Wires team members are expected to comply with all safety requirements and regulations when working at Smart Wires facilities and visiting customer sites. This includes adherence to all state and local regulations. Additional safety precautions may include the use of PPE gear as needed per site requirements.

Benefits

The Company

Smart Wires is a global power technology company advancing the delivery of affordable, clean electricity worldwide. With our innovative technology and advanced analytics, we maximize the grid’s capacity. This means more renewables, at a lower cost and with less disruption to communities and the environment. Smart Wires is headquartered in Durham, North Carolina, with a global workforce spread across four continents. Our team collaborates with our customers to achieve their strategic objectives and help them face an uncertain energy future with flexible, high-impact solutions.

The Culture

We are passionate about creating a culture that empowers our team to create positive change for everyone., and achieve their full potential, based on our core values:

Making an impact - We are passionate and ambitious about a better future for everyone. We are laser-focused on creating a meaningful, positive impact with real change for our customers, our industry, electricity consumers, and the planet.

Collaboration to drive success - We collaborate with each other, and our stakeholders, because we know even better outcomes come from great teamwork. We have humility which allows us to listen, learn and improve. We value diverse perspectives and seek high impact results.

Accountability - We take responsibility for our actions and behaviors, and for the outcomes we deliver. Acting with integrity and authenticity – and maintaining clear, open communication – ensures we are always improving, and delivering safe, high-quality solutions. We do what we say we will do.

Tenacious courage - We are clear on our path. We have always pioneered new ideas that challenge the status quo, even when it’s not popular. We have tenacity, grit and determination. We push the boundaries of what’s thought to be possible – so we can leave the world a better place than we found it.

• Smart Wires is committed to diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Smart Wires complies with applicable federal, state and local laws governing nondiscrimination and we especially encourage members of traditionally underrepresented communities to apply, including women, people of any skin color, LGBTQ people, veterans, and people with disabilities.**