Senior Manager, Assessments Jobs

This role is hybrid (2 days in the office) and must report into a NeighborWorks Regional Offices: Atlanta, Boston, NY or DC

Purpose Of Division

NeighborWorks America (NWA) helps build strong, resilient communities by providing people with opportunities to live in safe, healthy and affordable housing. The Organizational Assessment Division (OAD) offers organizations within its network, the tools and resources they need to achieve their goals. With over 30 years of experience in organizational assessment, OAD shows organizations how to better enable community based partners meet their objectives and maximize their investment.

Position Summary

Reporting to the Senior Director of External Assessments, the (Senior) Manager of Assessments is a highly visible and professional position within OAD. This position is responsible for writing non-profit business assessments on organizational capacity, performance and health issues. The Senior Manager conducts data analysis, review and evaluation with a special focus on real estate development/ownership or lending lines of business. This position assists or leads specialized teams and uses analytical tools, core technical skills and evaluation methods to assess current and potential network organizations.

“Due to the current pandemic circumstances and our commitment to provide the highest care for our community, NeighborWorks America requires all new employees to be fully vaccinated against COVID-19 before being hired. Candidates should be prepared to submit proof of COVID-19 vaccination upon hire or discuss accommodations in line with COVID-19 safety protocols.”

Essential Duties/Responsibilities

• Commitment to learning other lines of business that promote affordable housing and community development.
• Participating in and leading divisional or cross-divisional task groups established to improve coordination, information or practices.
• Communication and writing abilities that demonstrate strong analytical skills, resulting in final written reports based on customer feedback consistent with OAD quality assurance procedures and identifying performance improvement needs.
• Responding to follow-up requests for information and assisting with related trend analysis.
• Working with a moderate level of independence and within established departmental guidelines and priorities. Assisting with tool development, training and other corporate initiatives as assigned.
• Ability to conduct Interviews with the organization’s board and committees, management, staff and funders.
• Assisting with on-the-job training of new staff and consultants. Designing and teaching workshops for OAD staff, consultants, NWOs and other NWA business units, as needed.
• Capacity to assess financial health through audit analyses, current financials and onsite/virtual interviews with staff.
• Assisting with the identification of “best practices” with special focus on financial management, and 1) Real Estate Development, Asset Development or Property Management 2) Lending and Homeownership Promotion, 3) general community development that involves a diverse array of lines of business, or 4) providing community services through grant funded programs such as community action agencies..
• Organizing and conducting approximately seven (annually) non-profit business assessments of current and/or potential NWOs with a focus on organizations involved in 1) Real Estate Development, Asset Development or Property Management 2) Lending and Homeownership Promotion, 3) general community development that involves a diverse array of lines of business, or 4) providing community services through grant funded programs such as community action agencies. Implementing assessment procedures, practices and methods consistent with management’s guidance and in coordination with NWA priorities and NWO concerns. Examining policies, procedures, practices, and documents off-site and onsite against NeighborWorks America requirements, industry standards, and good business practices. Coordinating and implementing on-site and/or virtual assessment tasks, assessment methods, meeting schedules and preliminary reporting of results to NWO leadership on-site or virtually.
• Writing and presenting various internal reports and other additional specialized reports to other NWA business units.

Nature Of Work Contacts

Specific contact with OAD financial analysts and other NWA staff focusing on financial health issues within network is required.

Fiscal Responsibilities

None specified.

Position Requirements

Required Minimum Qualifications

• Experience: A minimum of eight (8) to ten (10) years’ relevant professional experience, preferably in finance, real estate development, asset management or property management. Will consider any combination of training, education and experience that provides the required knowledge, skills and abilities. Advanced experience with non-profit boards of directors, including service on a non-profit board of directors preferred. Advanced, in depth experience in developing outcome-based performance evaluations. In depth experience in evaluating financial statements and demonstrated recent experience in applying financial analysis skills.
• Knowledge, Skills & Abilities: Knowledge of affordable housing or community development industries is required.
• Licenses, Certifications: None specified.
• Education: A bachelor’s degree in business, non-profit management, finance, accounting or related field is required.
• Technology: Proficiency in Microsoft Office.

Preferred Qualifications

A Master’s degree in business, non-profit management, finance, accounting or other related field. Fluent in Spanish.

Working Conditions

• Travel: Up to 25%.
• Physical/Sensory Demands: Fast paced working environment, extensive computer usage.
• Hybrid - Work from home 3 days a week

NeighborWorks America is committed to providing a productive and safe environment. To achieve that goal, we conduct background & reference check investigations for all final applicants being considered for employment.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.