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Company | Google Fiber |
Address | Salt Lake City, UT, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-09 |
Posted at | 10 months ago |
At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers.
- Showcase knowledge of GFiber's network and technical deployment, communicating its value to customers.
- Partner and communicate with GFiber team members to ensure seamless, customer experiences.
- Update Customer Relationship Management (CRM) platforms with relevant customer information, statuses, and notes. Build a pipeline through ongoing door-to-door interactions and conducting phone and/or email follow-up to facilitate agreements.
- Assist managers in mentoring and training team members, fostering teamwork and community
- Demonstrate consistent, long-term success in meeting/exceeding monthly growth goals, promoting GFiber's internet, voice, and television services and growing the residential customer base.
- High School Diploma or G.E.D
- Valid driver's license
- 1 year of experience in sales, account management, or customer service
- Experience in Salesforce or other industry lead management software tools, managing long-term relationships, and meeting customer care success metrics
- Excellent communication skill
- 1 year of experience mentoring and training team members in a leadership capacity
- Ability to navigate ambiguity and be dependable
- Ability to speak and write in Spanish fluently
- 2 years of experience with sales, strategic account management, or customer service
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