Scheduling Coordinator Jobs

Milestones Psychology, a group practice of child psychologists, social workers, and neuropsychologists in Manhattan, is seeking a scheduling coordinator. The scheduling coordinator will manage the calendars of a team of clinicians at the practice. The scheduling coordinator will assist clients in scheduling diagnostic evaluations, recurring therapy, school observations, etc. They will also assist their clinicians in scheduling supervisions, internal

meetings, consultations with outside professionals, events, workshops, etc. They will need to track sessions that occur remotely or in-person and maintain synced Zoom calendars for virtual appointments. They will need to organize and file patient documents that are sent for clinical review, notify clients of Milestones policies and procedures, and redirect queries to other members of the team when necessary.

This position is full-time and will be hybrid. It is ideal for someone with an interest in psychology and childhood education. The candidate must have excellent verbal and written communication skills as well as strong multitasking and organizational skills. Given the nature of the position, the ideal candidate would also be mature, compassionate, and has a warm personality. Moreover, a great deal of time per day is spent calling and emailing families, and a strong sense of customer service and concierge-style engagement is a must.

At Milestones, we provide evidence-based assessment and treatment in an intimate and playful environment where families develop warm and supportive relationships with a collaborative team of clinicians. We are leading clinicians and specialists, who are also parents, family members, and friends. Our team understands the importance of making the process of receiving comprehensive quality care for your family as seamless as possible. To learn more, please visit us at www.milestonespsychology.com

Responsibilities

• Manage the calendars of a team of clinicians at the practice
• Assist clients in scheduling diagnostic evaluations, recurring therapy, school observations, etc.
• Input client information into EHR database
• Assist clinicians in scheduling supervisions, internal meetings, consultations with outside professionals, events, workshops etc.
• Manage the front desk and the practice space when scheduled onsite.
• Scan and file patient documents, notify clients of Milestones policies and procedures,

and redirect queries to other members of the team when necessary

Qualifications

• 1-3 years of experience or education in mental and behavioral health or childhood education
• Strong written and verbal communication skills
• Strong ability to organize, prioritize, and multi-task
• Warm, friendly, and professional demeanor
• Ability to provide excellent customer service
• Ability to work independently as well as in a team environment
• Strong listening, decision making, and problem-solving skills
• Bachelor’s degree preferred

Salary Benefits:

• Health, Dental, and Vision Insurance
• Paid Time Off
• $20-$25 per hour, based on experience
• Hybrid

To Apply:

Please forward a resume and a statement of interest to Elena McCarry at [email protected]